Want to buy from TEMU in Kenya? Explore the fastest shipping options from China to Kenya, customs tips, hidden fees, and how to get the best TEMU deals delivered to your doorstep
Is TEMU available in Kenya
Does TEMU ship to Kenya? Good news for Kenyan buyers! I am glad you found the best deal on Temu products thanks to our SendWell Cargo Ltd services.
Buy my favorite items from Temu at my business’s most popular locations in Kenya.
Can I order from TEMU while in Kenya
Here, you can view additional items for your vehicle. Search for the items you like and select the correct colour, size, and quantity.
Tip
If you’re feeling overwhelmed, you can start here. Click Add to Cart. If you have an item available, click the Upload Vehicle pop-up option.
Let’s discuss your next shipment— WhatsApp Abdi Haji on WeChat WhatsApp or Call +8619502055747.
How do I buy from TEMU in Kenya
Learn the steps to follow for greater clarity with Temu’s tips.
Read seller reviews.
While it’s difficult for a seller to write a review, they don’t necessarily have to have a haircut, which is a plus. Other online retailers, like Amazon, offer numerous reviews.
This seller has received very positive reviews.
A great buy.
Temu’s prices are even higher than those of its products, and the quality is subpar.
A good example is buying sneakers, which represent a kind of security measure; the same applies to a new gaming console, which poses a greater risk to you.
Protect your account.
Use a strong password for your online account and transactions. A password is long and contains a combination of numbers, letters, and symbols.
Monitoring your accounts and online profile helps protect you and prevent risks related to your company’s identity.
I want to open several beta sites.
I don’t have any other cards that you found on sites like Temu that could help you. Contact beta gateways, such as PayPal, to monitor your transactions after the round.
Temu is a young company, and we at SendWell Cargo Ltd, we don’t see the right approach or source code for the measures they’re taking.
While TEMU is aware of this, a new report on the topic will highlight the difficulties and negative consequences that people face when they are willing to do so.
Does TEMU ship directly to Kenya.
Yes ,shop your favorite items on Temu and have them delivered directly to your door in Kenya using SendWell Cargo Ltd. For assistance and more information, you can contact us via WeChat WhatsApp or Call Abdi Haji +8619502055747.
How long does TEMU take to deliver to Kenya
Average delivery time to Temu. Depending on your location, two delivery methods are generally available in Kenya.
Standard Delivery
5 to 10 business days. It is often the default choice for budget-conscious shoppers, as it is the most economical delivery method.
Express Delivery
3 to 8 business days. This option is ideal for customers who prioritize speed over affordable international shipping to Kenya.
Is TEMU reliable for Kenyan buyers
Yes, Temu is a dependable platform that offers a broad range of products at competitive cost.
However, as with any program with many sellers, the quality and reliability of items may vary.
It is essential to carefully check seller reviews, thoroughly read product descriptions, and consult verified customer reviews before making a purchase.
What payment methods does TEMU accept from Kenya
Credit and Debit Cards
Most people have a credit or debit card, so it is no surprise that Temu supports them.
The platform agrees on Visa, Mastercard, Discover, American Express, JCB, Diners Club, and Maestro, offering a wide range of cards worldwide.
Credit cards are popular because they enable you to earn cash back, miles, and other rewards.
Temu Credit
Temu Credit is a store credit you can use for future Temu purchases. You can get it through refunds or promotions.
For example, if you return an item and choose store credit instead of returning it to your bank, you’ll receive the amount in your Temu account.
Who chooses Temu Credit
Frequent customers
If you shop regularly at Temu, it’s convenient to receive an immediate refund in the form of credit rather than waiting days for your card or bank to process the payment.
Thrifty customers
Some people limit their spending to a single site using credit only.
Apple Pay
Apple Pay is a great way to simplify payments in Temu.
Set up your card in the Wallet app and select Apple Pay at checkout.
A simple confirmation with Face ID or Touch ID, and you’re done
All your logistics questions— Answered by Abdi Haji on WeChat WhatsApp or Call +8619502055747.
Why do people like Apple Pay so much?
Security
Apple Pay uses tokenization, which means Temu never sees your card number.
Speed
With just one or two taps, the purchase is complete.
Privacy
Apple Pay minimizes transaction data and doesn’t share it with third parties.
Payments via Cash App
Cash App was developed as a peer-to-peer payment service, allowing you to split a pizza bill with friends, for example. Over time, the platform has expanded to include retailers as well.
If you have a balance in your Cash App, you can use it to shop on Temu.
Advantages
No need to enter your bank details. If you have money on Cash App, you can pay with just a few taps. Useful if you want to protect your key banking information.
Things to keep in mind
If your Cash App balance is low, you can make payments through your bank or a linked card.
Less commonly used for online purchases than PayPal or other e-wallets, it can take some time to get used to.
PayPal
PayPal remains a digital payments giant. Many people prefer it because it doesn’t share bank details directly with Temu; it simply uses your PayPal ID.
Advantages
Buyer protection
If something goes wrong, PayPal can help you recover your money.
Quick checkout
Once logged in, it only takes one tap to complete your purchase.
Widely recognized
PayPal is often one of the first online stores to accept external payments.
Disadvantages
If you shop abroad, be aware of PayPal’s currency exchange fees.
PayPal sometimes blocks accounts if it detects suspicious activity, which can be frustrating if you rely on it for transactions.
Is TEMU cheaper than Jumia or Kilimall
Temu products are generally more expensive than those on Jumia, but thanks to free shipment and other incentives, Temu has gained widespread popularity.
Does TEMU sell original products
Is Temu a scam? No, it is not. It is a legitimate online marketplace that sells items directly from Chinese manufacturers to buyers worldwide, by passing intermediaries.
This business model enables Temu to offer a wide range of items at remarkably low prices, which has raised suspicions among online shoppers.
How can I save money buying from TEMU in China to Kenya
Shipping is free for most products, so the cost of shipping from Temu to Kenya via SendWell Cargo Ltd decreases as more customers purchase them. Standard shipment can take up to 20 days.
If you cannot wait that long, you can use express delivery from Temu to Kenya for an additional fee, as indicated by the Temus shipping calculator.
The main advantage of this express delivery is that you don’t have to pay Temu international shipping fees for Temu products shipped to Kenya, which can cost more than $129.
Don’t overpay— Ask Abdi Haji for a custom quote on WeChat WhatsApp or Call +8619502055747.
What are the cheapest shipping options from China to Kenya
The most affordable shipping procedure from China to Kenya, using SendWell Cargo Ltd, is usually sea freight.
Maritime transport is generally less expensive than air transport.
How to avoid high customs fees in Kenya when importing
Research and Planning
Before shipping your products to Kenya using SendWell Cargo Ltd carefully review applicable tariffs.
This information will help you accurately estimate the cost of your commodities and determine the correct cost.
Consider Free Trade Agreements
Kenya is a member of several regional trade agreements, including the East African Community and the Common Market for Eastern and Southern Africa.
If you ship from a country that has a trade agreement with Kenya, you may be eligible for reduced or even zero import duties on certain commodities.
Consider import duty deferral.
For companies like SendWell Cargo Ltd that regularly import commodities, Kenya offers an import duty deferral program.
This program enables eligible importers to defer payment of import duties and taxes, thereby simplifying cash flow management.
Rely on a reliable shipping partner.
Working with an experienced shipping partner like SendWell Cargo Ltd can streamline the import process and ensure compliance with Kenyan regulations.
Are there discounts or coupons on TEMU for Kenyan users
Temu does not currently offer a specific loyalty program.
However, the company offers various ways to save, including a newsletter with exclusive offers, a mobile app featuring special discounts, and periodic promotions.
Using a promotional code on Temu is easy. Look for the “Promotional Code or Coupon Code field during checkout.
Enter the code and click Apply.
Discount will be applied immediately to your arrangement.
Can group buying on TEMU save money in Kenya
Temu’s group shopping feature allows you to save more by shopping together.
Search for items using the Group Shopping option and create a new group or join an existing one.
Share the group link with your friends or other Temu customers. Once enough people join the group, everyone will receive a discount on the item.
What products are cheapest to import from China to Kenya
Textiles and clothing
Clothing, textiles, and accessories are essential export products, and many manufacturers offer affordable options.
Toys and games
A wide range of innovative toys at competitive prices, attractive to retailers around the world.
Is it cheaper to use a shipping agent in China to Kenya
Yes, because if you try to ship straightly via DHL, FedEx, TNT, etc, they will charge much higher individual rates than a freight forwarder like SendWell Cargo Ltd .
Freight forwarders like SendWell Cargo Ltd offer much lower rates thanks to their bulk discounts, which allow them to ship large quantities of packages via UPS, DHL, FedEx, or, for larger shipments, by air, sea, or rail.
Does buying in bulk from China save money in Kenya
The Chinese wholesale market offers e-commerce companies several key advantages.
Competitive pricing, thanks to lower production costs
A broad scope of products and customization options
Established logistics networks for efficient shipping
Ability to create exclusive private-label products
What is the cheapest way to ship electronics to Kenya
Packages shipped via express shipping can arrive in Kenya within 1 to 2 business days.
SendWell Cargo Ltd is one of the cheapest shipping options to Kenya, with delivery times of approximately 2 to 5 days.
Customs fees increase every time a package crosses an international border.
How to calculate the total cost from China to Kenya
How are customs duties calculated when importing from China? Customs duties are calculated by multiplying the customs tariff by the customs value of the goods.
This value is calculated based on the FOB or CIF price, depending on the shipping terms.
After adding customs duties, VAT or GST is applied to the total amount, including shipping and customs fees.
How much is shipping from TEMU China to Kenya
Shipping times and options for TEMU
Standard shipping
Free for most orders, delivery within approximately 5 to 25 days. Most customers receive their order within two weeks.
Express shipping
$12.90 free for orders over $129. Delivery usually takes 3 to 7 business days.
Economy shipping
The cheapest but longest shipping option, with delivery times of 20-40 days.
Get the full process explained— Message Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
What is the customs duty for items from TEMU in Kenya
Customs duty
25% of the vehicle’s customs value
Excise duty
20% of the CIF value + customs duty.
VAT
16% of the CIF value + customs duty + excise duty.
Import Declaration Form
2% of the CIF value.
Do I pay customs for all TEMU orders in Kenya
You are responsible for paying TEMU customs duties in Kenya, but some retailers offer the option of prepayment.
Customs Inspection
Customs may inspect the shipment at the port of destination to ensure it complies with restrictions and does not contain prohibited items.
Can I track my TEMU order to Kenya
You can track the status of your order in the Temu app or on Temu.com. Go to the My Orders section and click the Track button next to your order to access your shipping information directly.
You can view the carrier, tracking number, delivery time, and current shipping status on the page. If your tracking number is not yet available, your order may be processed.
How do I clear my package at JKIA or Nairobi GP
The main steps are the same for all ports of entry: you must declare the goods to customs, pay the applicable customs duties, and obtain customs clearance.
Air cargo customs clearance steps at JKIA Airport or Eldoret Airport
Receiving and reporting documents
When the goods arrive by air, the airline or freight broker will notify you and issue you an Air Waybill.
Make sure you have the AWB, commercial invoice, packing list, and any applicable permits or certificates on hand.
You will also need a KRA Personal Identification Number for the importer; this is mandatory for all customs clearance operations in Kenya. Consult the KRA guidelines.
Using an authorized customs agent
Although private citizens can clear small packages themselves, for most goods, it is advisable, if not mandatory, to use an authorized customs agent registered with the KRA.
The agent will record the customs declaration in the Integrated Customs Management System or the appropriate electronic system.
What shipping companies deliver TEMU orders to Kenya
Temu depends on local and international delivery services in Kenya, like SendWell Cargo Ltd, to deliver your Temu orders to Kenya quickly and cost-effectively.
Couriers like SendWell Cargo Ltd manage tasks like last-mile logistics and customs clearance, ensuring that international packages from Temu, Kenya, such as those shipped from warehouses in China, reach Kenyan customers efficiently.
These delivery partners in Temu, Kenya, are essential for merchants with international customers, as they enable reliable deliveries even in hard-to-reach delivery areas in Temu, Kenya.
What is the best courier service from China to Kenya
SendWell Cargo Ltd
Your ideal partner for shipments from China to Kenya. At SendWell Cargo Ltd, we pride ourselves on the services we offer our customers in China and Kenya.
We are among the leading commercial intermediaries for both countries. At SendWell Cargo Ltd, we offer a range of services to ensure safe and fast shipments of goods between the two countries.
No obligation— Chat with Abdi Haji on WeChat WhatsApp or Call +8619502055747.
Can I avoid delays with KRA or customs
Understand KRA valuation
Make sure you declare the correct value of your goods to avoid penalties.
Choose the right customs broker.
Trust a professional to manage the valuation process and minimize delays.
Correctly classify goods
Correct classification ensures correct payment of customs duties and prevents over payments.
Prepare all documentation
Lack of documentation can result in delays and penalties; make sure everything is in order. You can find them below.
Comply with regulations
Regular audits and periodic updates to KRA regulations help you avoid penalties.
Bonus tip
Avoid fines for repeat offenders by consistently complying with regulations.
Does Kenya charge tax on online purchases from China
VAT on Digital Services
VAT is a 16% indirect tax on all digital sales to Kenyan consumers introduced by the VAT
No threshold
VAT applies from the first transaction, regardless of whether you sell an e-book for $5 or a software license for $5,000.
Responsibilities
Please register on the KRA iTax portal, collect VAT at the time of payment, and remit it monthly.
Key point
Unlike SEP, VAT is charged to the end user. The role of the collector is to act as a tax collector on behalf of the KRA.
What documents are needed to clear goods from China in Kenya
To clear goods imported from China into Kenya through customs, several essential documents are required, including a Certificate of Conformity, an Import Declaration Form, a commercial invoice, and a packing list.
You may also need an Import Standard Marking for regulated goods and an import permit for restricted goods.
Plan your import in minutes— Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747.
What are the best-selling TEMU items in Kenya
While it’s difficult to accurately identify the best-selling items on TEMU in Kenya without specific sales data, certain general categories and products are likely popular due to their affordability and trendiness.
These include fashion and apparel, home and kitchen items, and consumer electronics and accessories.
Beauty and personal care products, especially travel and fashion items, are also likely in high demand.
Is it safe to buy electronics from TEMU in Kenya
While it is possible to buy electronics on TEMU in Kenya, it is essential to be aware of the potential risks.
Temu is generally considered a legitimate platform, but it relies on third-party sellers, which can lead to inconsistent product quality and even scams. Some users have reported receiving counterfeit, low-quality,
Where can I find TEMU reviews from Kenyan buyers
To find reviews of TEMU from Kenyan buyers, you can consult forums and social media groups, especially those dedicated to online shopping and discussions about Temu.
Facebook groups dedicated to Temu reviews and comments, such as Reviews and Comments or Questions about Temu, are a good place to start.
You can also search for posts on platforms like Reddit within Kenyan online shopping communities or in general.
Here’s a more detailed description
Facebook Groups
Reviews and comments or questions about Temu
This group is specifically dedicated to discussing Temu products, purchasing experiences, and customer service.
Other relevant Facebook groups
Search for groups focused on online shopping, online deals, or online shopping in Kenya, then look for posts that specifically mention Temu.
Search Kenyan subreddits
Check out subreddits like r/Kenya or similar communities for discussions about online shopping, and look for posts that mention Temu.
General online shopping subreddits
Explore broader online shopping subreddits and look for posts that mention Temu.
Can I buy clothes from TEMU for resale in Kenya
Yes, you can buy clothes from TEMU to resell in Kenya. TEMU offers international shipping, and you have several options for delivering your purchases to Kenya, including standard and express shipping or parcel delivery.
Here’s how
Shop on TEMU
View and select the clothes you want to buy on the TEMU website or app.
Choose your delivery method.
Standard delivery
Usually free, but it can take up to 20 days.
Express delivery
Faster, but with an additional fee. Estimated delivery costs for Kenya and Kenya are available on their website.
Parcel delivery
Services like SendWell Cargo Ltd will receive your TEMU order and forward it to you in Kenya.
Be aware of customs and import duties.
Keep in mind that you may have to pay import duties or taxes when your items arrive in Kenya. Check with your local authorities for particular regulations.
Resell your items
Once you receive your TEMU items, you can resell them through your online store, social media, or your physical store.
Tip for Successful Reselling
Research the Kenyan market.
Learn about the most popular styles and sizes in Kenya and choose your TEMU items accordingly.
Are TEMU beauty products safe for Kenyan users
Although TEMU is a legitimate online marketplace with low prices, the beauty products sold raise safety concerns, particularly regarding quality and the possibility of harmful ingredients.
Several consumer organizations have reported product safety issues and the presence of inferior materials in some beauty products sold on TEMU and similar platforms.
Here is a more detailed analysis
Safety standards
Consumer organizations have determined that some beauty products offered on TEMU do not meet safety standards, particularly regarding ingredients and potential health risks.
Ingredients and Potential Harms
The ingredients used in some beauty products raise concerns, and some may contain harmful substances.
What tech gadgets are popular from TEMU to Kenya
Among the most popular tech gadgets on TEMU in Kenya are smartwatches, headphones, and phone accessories.
TEMU offers them at lower prices than traditional stores, making them attractive to budget-conscious consumers.
Some users report that TEMU smartwatches and headphones offer good value, while others recommend avoiding speakers.
Personalized help available— Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
Can I import household goods from TEMU to Kenya
Yes, you can import household items from TEMU to Kenya. Since TEMU does not ship directly to Kenya, you will need to use SendWell Cargo Ltd services to receive your items.
These services will consolidate your TEMU purchases and ship them to your address in Kenya.
Here is how it works
Shop on TEMU
Search and purchase the household items you want on the TEMU website or app.
Use a parcel shipping service.
To receive your TEMU orders, you will need a Kenyan address provided by the SendWell Cargo Ltd service.
Consolidate and ship
SendWell Cargo Ltd service will receive your items, consolidate them if necessary, and ship them to your address in Kenya.
Is TEMU a good option for business resellers in Kenya
Yes, Temu can be a good option for professional retailers in Kenya, especially those seeking affordable products, especially if they can overcome potential challenges related to product quality and customer expectations.
Temu’s low prices and direct sourcing from manufacturers may be attractive to retailers looking to offer competitive prices in the Kenyan market.
Benefits for Kenyan Retailers
Low prices
Temu’s extremely low prices, especially for generic and basic products, allow Kenyan retailers to source products at competitive prices, potentially attracting price-conscious customers.
Direct sourcing
Temu’s direct sourcing model with Chinese manufacturers can help retailers bypass traditional supply chain costs and offer lower prices.
Reduced operational effort
Temu manages order fulfillment, including picking, packing, and shipping, saving Kenyan retailers significant time and resources.
Where can I find trendy items to import from China to Kenya
To find trendy items to import from China to Kenya via SendWell Cargo Ltd, you can explore online platforms like Alibaba for B2B wholesale purchases or AliExpress for B2C retail purchases.
These programs offer a wide range of goods, including electronics, fashion, home goods, and more, allowing you to identify trending items through sales data, customer reviews, and supplier information.
Consider using sourcing agents or visiting trade shows in China for a more personalized approach and finding unique, trending items.
Need help with taxes or duties? Talk to Abdi Haji on WeChat WhatsApp or Call +8619502055747
Here is a more detailed analysis
Online marketplace
Alibaba
A leading B2B platform for purchasing wholesale products from Chinese suppliers.
AliExpress
A popular B2C platform for purchasing small quantities and browsing a wide range of products.
DHgate
Another B2B platform with a wide selection of products at competitive prices, suitable for small businesses.
Made in China.com
A comprehensive platform that connects purchasers with Chinese manufacturers and suppliers.
Global Sources
A platform with a broad scope of products, including electronics, fashion, and home goods.
Ubuy Kenya
An e-commerce platform for purchasing products from China and having them delivered to Kenya using SendWell Cargo Ltd
Sourcing Vendors
It can help you find specific products, negotiate prices, and organize shipping logistics, especially if you are new to importing.
Reliable sourcing agents
It can offer expensive support in navigating the complexities of importing from China.
Trade Fairs
Canton Fair
One of China’s largest trade fairs, where you can meet suppliers and see products in person
Identifying Trending Items
Market Research
Analyze sales data on online platforms, follow trends on social media, and research popular products in Kenya to identify those in high demand.
Is it worth buying fashion from TEMU in Kenya
Buying clothes from TEMU in Kenya is a decision that depends on your priorities and risk tolerance.
TEMU offers a wide variety of clothing at very low prices, but quality can be inconsistent and presents potential drawbacks such as delivery delays, refund issues, and safety risks.
Why might it be worth it?
Low prices
TEMU is known for its extremely low prices, making it a gorgeous choice for budget-conscious shoppers.
Variety
TEMU offers a wide selection of clothing, including styles that may be difficult to find in the local Kenyan market.
Convenience
Shopping online from TEMU offers the convenience of browsing and ordering from the sympathy of your home.
What is the fastest shipping option from China to Kenya
The fastest shipping option from China to Kenya using SendWell Cargo Ltd is air freight, especially via express courier.
While air freight is generally faster than ocean freight, express services can further reduce delivery times, allowing goods to be delivered within a few days.
Here is a more detailed breakdown
Air freight
It offers the fastest delivery times, typically 8-10 days for standard air freight and potentially as little as 3-5 days for express courier services.
According to SendWell Cargo Ltd, businesses can benefit from using a reliable freight forwarder to ensure prompt delivery.
Express courier services
Companies such as SendWell Cargo Ltd, DHL, FedEx, and UPS offer express delivery options that can deliver goods from China to Kenya in just a few days.
Easyship says these services are ideal for urgent shipments.
Ocean freight
Although significantly cheaper than air freight, ocean freight typically takes much longer, with delivery times ranging from a few weeks to a month or more.
Who are the best freight forwarders from China to Kenya
Several freight forwarders like SendWell Cargo Ltd specialize in ocean freight from China to Kenya and offer both air and ocean services.
Leading companies include SendWell Cargo Ltd, Maersk Line, MSC, CMA CGM, Hapag-Lloyd for ocean freight, and China Southern Airlines Cargo for air freight.
Additionally, companies such as SendWell Cargo Ltd, Aquantuo, and Tuma Mizigo offer comprehensive air and ocean freight services.
Get direct support— Message Abdi Haji on WeChat WhatsApp or Call +8619502055747 today.
How does consolidation shipping from China to Kenya work
Ocean freight consolidation from China to Kenya, also known as containerized freight, involves consolidating multiple small shipments from different shippers into a single container for transport to Kenya.
That is a cost-effective procedure for individuals and small businesses who do not have enough cargo to fill a full container.
Here is how it generally works
Consolidation
A freight forwarder in China consolidates shipments from multiple customers.
Container loading
These individual shipments are consolidated and packed into a single container.
Shipping
The container is shipped to Kenya, usually by sea.
Unloading and distribution
Upon arrival in Kenya, the container is unloaded, after which the individual shipments are separated and delivered to their respective recipients.
Main advantages
Cost savings
With LCL shipping, you only pay for the space the goods occupy in the container, making it more cost-effective than shipping a full container when you don’t have enough cargo.
Suitable for small shipments
Ideal for individuals or businesses with small quantities of goods that don’t require a full container.
Easier than FCL
LCL shipping can be easier to manage, especially for those new to international shipping.
Key Points
Transit Times
According to SendWell Cargo Ltd, LCL shipping generally takes longer than Full Container Load shipping, with transit times ranging from 30 to 35 days for door-to-door service.
What is the cheapest air cargo service from China to Kenya
The cheapest air freight service from China to Kenya via SendWell Cargo Ltd often includes standard air freight or consolidation services, with prices ranging from $4 to $8 per kilogram.
For smaller shipments, SendWell Cargo Ltd and China Post offer a flat rate per package, while express shipping can be a good choice for urgent shipments.
Here’s a more detailed breakdown
Standard Air Freight
Considered a cost-effective option for larger shipments, with prices potentially around $5.90 per kilogram.
Example
SendWell Cargo Ltd offers air freight starting at $4 per kilogram and DDP air freight starting at $12.50 per kilogram for general cargo, according to its website.
Consolidation Services
These services consolidate multiple shipments into one, potentially resulting in a lower unit cost, according to SendWell Cargo Ltd
SendWell Cargo Ltd offers DDP air freight consolidation starting at $12.50 per kilogram for general cargo and $13 per kilogram for DGI cargo.
ePacket and China Post
Suitable for small and lightweight items, with a flat rate per package for ePacket and China Post, according to SendWell Cargo Ltd
However, these options generally result in longer delivery times.
Express Shipping
Provides faster delivery but can be more costly per kilogram, especially for smaller shipments.
SendWell Cargo Ltd indicates that this is often the cheapest option for shipments up to 150kg, at around $4.50 per kilo.
How long does sea freight from China to Kenya take
According to SendWell Cargo Ltd and Ubest, shipping from China to Kenya typically takes between 25 and 45 days.
This time can vary due to various factors, including the ports of origin and destination, the shipping route, and the type of container or less than container load.
Here is a more detailed breakdown
Port-to-port shipping
For FCL shipping, the transit time is typically between 22 and 25 days, according to SendWell Cargo Ltd
Door-to-door shipping
It can add a few extra days, up to 30 to 35 days, or even more, according to SendWell Cargo Ltd.
LCL
LCL shipments typically take longer than FCL shipping, potentially 30 to 45 days, due to the consolidation and deconsolidation processes involved.
Factors that affect shipping times include
Port of origin and destination
Major Chinese ports such as Shanghai or Shenzhen may offer more frequent departures, which can reduce waiting times.
Shipping company
Schedules and routes for different shipping companies like SendWell Cargo Ltd vary.
Customs clearance
Customs delays in China and Kenya can extend total transit times.
Seasonal variations
Peak periods, such as holidays or Chinese New Year, may result in higher freight volumes and longer shipping times.
Are there reliable shipping agents in Guangzhou for Kenya
Yes, there are reliable freight forwarders like SendWell Cargo Ltd in Guangzhou who can handle shipments to Kenya.
Many companies specialize in shipping goods from China, including Guangzhou, to Kenya and offer both sea and air freight.
Several companies, such as SendWell Cargo Ltd and Shipping Agency, Basenton Logistics, and DFH Logistics, are often cited for this service.
Here is a list of factors to examine and some recommended freight forwarders.
Shipping Types
Ocean Freight
Suitable for larger, less urgent shipments.
It can be divided into FCL and LCL.
Air Freight
Ideal for faster deliveries, especially for valuable or urgent commodities.
Express Shipping
The fastest option is usually through couriers such as SendWell Cargo Ltd, DHL, FedEx, or UPS.
SendWell Cargo Ltd
Offers competitive rates for FCL and LCL ocean freight, as well as air and express freight.
How do I find a trusted shipping agent for Kenya
To find a reliable forwarding agent in Kenya, start by analyzing their reputation by reading online reviews and testimonials.
Search for sipping companies like SendWell Cargo Ltd with a proven track record of dependable, on-time deliveries and efficient problem resolution.
Online research
Company websites
Visit the sites of shipment companies like SendWell Cargo Ltd operating in Kenya to understand their services, locations, and customer reviews.
Consider your specific needs.
Delivery speed
Determine your desired delivery times and choose a company that can meet your needs.
Request and compare quotes
Service Level Agreements
Ensure the company you choose offers clear Service Level Agreements that outline their responsibilities and performance expectations.
Check Requirements and Insurance
Licenses and Registrations
Ensure the shipping agent is appropriately licensed and registered with the relevant authorities.
Build a Relationship
Communication
Establish clear lines of communication with your selected agent and ensure they are responsive to your requests.
Should I use air freight or sea freight for Kenya
For shipments to Kenya, ocean freight is generally cheaper for large, bulky, or nonurgent shipments, while air freight is quicker and more suitable for urgent, valuable, or small consignments.
Here is a more detailed breakdown
Sea Freight
Cost
Ocean freight is more affordable than air freight, especially for long-haul and large volumes.
Air freight
Cost
Air freight is more expensive than sea freight.
Transit times
Air freight is much quicker, offering delivery in days rather than weeks.
What’s the process for importing goods from China to Kenya
To import commodities from China to Kenya via SendWell Cargo Ltd, you must follow a process that includes obtaining the necessary permits and licenses, preparing the required documentation, and arranging shipping and customs clearance.
Key steps include obtaining an Import Declaration Form, completing a Pre-Shipment Declaration of Conformity for regulated products, and completing customs procedures.
Can I track sea cargo from China to Kenya
Yes, you can track your sea freight from China to Kenya. Many shipping companies like SendWell Cargo Ltd and forwarding agents offer online tracking services to assist you in managing the status of your shipment.
Depending on the online shipping source, you will usually need a booking number, container number, or bill of lading to access real-time tracking information.
How to track your sea freight
Use the tracking system.
Most shipping companies, such as SendWell Cargo Ltd, have online entrances where you can enter your tracking information and view the status and location of your shipment.
Is TEMU legit in Kenya
Yes, Temu is generally considered a legitimate online marketplace, even for Kenyan buyers.
However, as with any online platform with many third-party retailers, it is crucial to be aware of potential dangers and take the necessary safeguards.
Why is TEMU so cheap compared to local stores
Temu’s low prices compared to local stores are primarily due to its direct to-consumer sales model, which involves purchasing directly from manufacturers.
Temu also benefits from economies of scale, lower labor and shipping costs in some regions, and aggressive marketing strategies focused on high volumes with low-profit margins.
Here is a more detailed analysis
Economies of scale
Temu’s size allows it to negotiate wholesale prices with manufacturers, further reducing costs.
Lower marketing costs
Temu relies heavily on digital marketing and viral growth, allowing it to maintain lower customer acquisition costs than traditional retailers.
Lower prices
Temu may intentionally sell certain items at discounted or lower prices to attract customers and gain market share, particularly when entering new markets.
Delivery subsidies and incentives
Temu offers free delivery and other incentives to encourage purchases, making its products more attractive to price-conscious consumers.
What happens if TEMU item doesn’t arrive in Kenya
If a Temu item doesn’t arrive in Kenya, you are entitled to compensation. Temu offers compensation for late delivery in the form of a credit to your account.
Here is a more detailed breakdown
Late Delivery Compensation
If your order is not delivered within the specified delivery timeframe, Temu will credit your account within 48 hours of that date, as determined by Temu.
The credit will be given in the same currency as your order and at the exchange rate used at the time of ordering.
Missing Items
If any items are lost from your order, you can request a refund.
To do so, log in to the Temu app or website and contact customer service.
Then, select the missing items and your preferred refund method.
Refunds can be given via the original payment method or as Temu credit.
Order Tracking
If your tracking information shows delivery, but you haven’t received your package, contact your family, neighbours, or roommates who may have received it for you.
Contacting Customer Service
If you encounter any issues with your order, such as a late delivery or missing items, you can contact Temu customer service via the app or website.
Look for the Contact Us or Live Chat options in the Help Center or Customer Service.
Avoid mistakes— Connect with Abdi Haji on WeChat WhatsApp or Call +8619502055747.
How to get a refund from TEMU in Kenya
To receive a refund from Temu in Kenya, you must submit a refund request through the Temu app or website.
If your order hasn’t been shipped yet, you can cancel it directly and request a refund. Items that have already shipped must be returned.
Here is a more detailed explanation
Cancelling an order
If your order hasn’t shipped yet, you can cancel it directly through the Temu app or website.
Go to My Orders and find the order you wish to cancel.
Select the Cancel Order option and follow the instructions to choose a refund method.
Returning items for a refund
Review the return policy.
Please review Temu’s return policy to understand the specific rules for your item, including exceptions for certain product categories.
Requesting a return
Log in to your Temu account, view your order details, and request a return.
You will likely be asked to provide the reason for the return and submit photos of the item.
Returns
Temu generally offers free returns for your first return for any order within 90 days of purchase.
If you have already used this free return option for this order, you will likely be responsible for return shipping costs.
You can use your preferred courier, but be sure to retain your tracking information.
Returning Items
After submitting your return request, you must return the commodities to Temu within fourteen days.
Please ensure they are in the same condition in which you get them.
Refund Time
Please accept 5 to 14 business days for the repayment to appear on your original payment procedure.
Preparing times may vary, depending on your financial institution.
Troubleshooting
Contacting Temu Customer Service
If you have any questions, you can contact Temu customer service via the app or website.
Are there hidden costs when importing from TEMU to Kenya
Yes, there may be hidden costs for importing TEMU products to Kenya. These costs include customs duties, taxes, and potential brokerage fees.
Although Temu offers free shipping, these additional costs can significantly increase the final purchase price.
How does KRA calculate taxes for online shopping
The Kenya Revenue Authority has identified that some taxpayers are making online transactions without declaring or paying taxes.
The KRA would like to clarify that unless the income or supplies are specifically exempt by law, you must pay the correct taxes.
Can I resell TEMU items in Kenya
Yes, you can resell items purchased from TEMU in Kenya. TEMU’s policy does not prohibit resale, and many people already do so on platforms like Facebook Marketplace and WhatsApp.
To be successful, you should focus on finding profitable products, competitive prices, and choosing effective sales channels.
Here is a more detailed breakdown
Popular resale platform
TEMU is a popular source for online retailers due to its low prices.
Effective sales channels
Explore platforms like Facebook Marketplace and WhatsApp, or open your online store.
Pricing strategy
Analyze your competitors and set attractive prices for buyers while maintaining a reasonable profit margin.
Does TEMU offer free shipping to Kenya
Yes, TEMU offers free shipping to Kenya for most arrangements. Standard shipping can take up to twenty days, but express shipping is also accessible for an additional fee.
What are the risks of buying from TEMU in Kenya
Buying from Temu in Kenya involves several risks.
These include receiving counterfeit commodities, delivery delays, potential privacy issues related to data collection, and difficulty with returns and customer service.
There are also security risks, particularly when using public WiFi, and potential issues with forced labor in the supply chain.
Product quality and authenticity
Counterfeit or low-quality products
Temu is known for offering products at very low prices, which can result in receiving products that don’t match the description or are of poor quality.
Mismatched Products
Some users have reported that the products they obtained did not match the photos or descriptions on the website.
Shipping and Delivery
Delays and Non-Delivery
Shipping from Temu can take a long time, and there is a risk that orders may not arrive at all or be delivered with significant delays.
Damaged Items
Some users have reported receiving items damaged during shipping.
Privacy and Security
Data Collection
Temu collects an essential amount of user data, which may cause privacy concerns.
How to complain or contact TEMU from Kenya
To contact Temu customer service from Kenya, the most effective way is through the Temu app or website. You can also get them via social media or email.
App or Website Support
In the Temu app
Go to the You page and then to Customer Service or a similar option. You can then view FAQs, check the status of your order, or start a live chat.
On the Temu website
Log in to your account and go to the Support or Help Center section. Look for options like Contact Us or Live Chat.
Live Chat
That is generally the fastest way to get support, especially for issues with specific orders.
contactus@emea.temu.com This is a general email address to contact Temu support.