Learn how to ship products via air freight from AliExpress or Temu to Kenya. Explore delivery times, shipping costs, customs, and the fastest air cargo options for Kenyan buyers.
Does AliExpress offer air shipping to Kenya
Yes, you can choose to use express Shipping via various international carriers, such as SendWell Cargo Ltd, DHL, FedEx, or UPS, when shopping on AliExpress. These carriers use air freight.
You can also use a freight forwarder, such as SendWell Cargo. They will receive your AliExpress purchases and ship them by Air or sea to Kenya.
Express shipping options
AliExpress offers express Shipping via international carriers, including SendWell Cargo Ltd, DHL, FedEx, and UPS. These services typically use air freight and deliver packages directly to your door in Kenya.
Freight Forwarders
Companies like SendWell Cargo Ltd receive your AliExpress orders at your address abroad and ship them by Air or sea to your address in Kenya.
Standard Shipping
AliExpress Standard Shipping may include local postal services (such as Kenya Post) or other carriers, depending on the seller and the package.
Cost and Speed
Express Shipping is faster but more costly, while standard Shipping can be slower but cheaper.
Delivery
Depending on the shipping option you select, your package may be delivered to your home, or you may need to pick it up at a designated pickup point.
Does Temu ship via air freight to Kenya
Temu uses Air for shipments to Kenya, but it is not a direct service.
Temu uses parcel services to get the items to Kenya.
These services then use various methods, including Air, to deliver the packages.
Here is a more detailed explanation
Temu Direct Shipping
Temu does not ship directly to all countries. The company works with logistics companies and couriers for international shipments.
Parcel Shipping
In countries like Kenya, Temu often utilizes parcel services to handle logistics and deliver Temu products to your house.
Air Freight and Other Methods
These shipping services may utilize air freight to expedite the transportation of goods from the country of origin, such as China, to Kenya.
However, they also use other methods, such as sea freight, depending on the situation and the supplier.
Delivery Times
Delivery times may vary depending on the porter and may be subject to delays due to climate conditions and holidays.
Example
SendWell Cargo Ltd is one such service that facilitates Temu shipments to Kenya, utilizing air freight to ensure fast delivery.
How long does air freight from AliExpress to Kenya take
AliExpress Air Freight to Kenya typically takes 5 to 15 days, but this period can vary depending on the chosen shipping method. Express Shipping delivers items within 2-3 business days.
Ready to ship? Contact Abdi Haji via WeChat WhatsApp or Call +8619502055747 now.
Here is a more detailed breakdown
Express Shipping.
If you choose express Shipping, such as AliExpress Premium Shipping, UPS Express Saver, DHL, or FedEx, delivery is expected within 3 to 5 business days.
Standard Shipping.
AliExpress Standard Shipping, or similar options, can take 7 days.
Economy Shipping.
Shipping via Cainiao Super Economy or Sun. You Economic Air Mail is slower and can take several weeks.
Local Delivery.
Once your package arrives in Kenya, final delivery times can also depend on your local postal service or courier service. Some users in Kenya have reported that SendWell Cargo Ltd handles local delivery for AliExpress Standard Shipping. Others have noted that delivery is done via post, which can cause delays.
How long does Temu air shipping to Kenya take
Temu Airmail to Kenya typically takes 3-10 business days. Standard Shipping typically takes seven business days, while Express Shipping can take 3 to 5 business days, according to SendWell Cargo Ltd.
These estimates may vary depending on the shipping method you choose and any customs delays.
What are the air freight costs from AliExpress to Kenya
The cost of air freight from AliExpress to Kenya can vary significantly, but it typically varies per kilogram. Factors such as shipping method, carrier, package weight and size, and destination in Kenya can all affect the final price.
Here is a more detailed breakdown.
Express Shipping
The cost of express shipping varies per kilogram for express shipments, such as those provided by SendWell Cargo Ltd, DHL, or FedEx.
Standard air freight
This is also a cheaper option, with costs varying per kilogram.
Other factors
The cost per kilogram may decrease as the shipment’s weight increases. Additionally, some carriers may charge different rates based on the volume of the consignment (measured in cubic meters).
Important things to consider when estimating the cost.
Shipping method
AliExpress offers several shipping methods, some of which are supported by carriers such as SendWell Cargo Ltd, Cainiao, ePacket, DHL, or FedEx.
Carrier
Different carriers have different rates.
Weight and dimension
The weight and width of the package will directly affect the shipping cost.
Destination
The exact location in Kenya (e.g., Nairobi) can affect the final cost.
Customs duties and taxes
Please note that import duties and taxes may also apply advent arrival in Kenya.
What is the air shipping cost from Temu to Kenya
Temu generally offers free standard Shipping on many items. However, faster express Shipping comes with an additional cost.
For example, express Shipping can vary and take 3 to 5 days to deliver, while standard Shipping can take 7 days, according to SendWell Cargo Ltd.
Here’s a more detailed breakdown.
Free Standard Shipping.
Many items in Temu qualify for free standard Shipping, which can take 7 days to arrive in Kenya.
Express Shipping.
For faster delivery, Temu offers Express Shipping. This option normally incurs an additional cost, the exact amount of which varies depending on the item and the total order value.
Temu may offer free express Shipping for orders over a certain amount, such.
Delivery Times
Express Shipping is generally much faster than standard Shipping, with delivery times varying from 3 to 5 days or even up to two weeks, according to SendWell Cargo.
Is air freight from AliExpress to Kenya reliable
AliExpress Air Shipping to Kenya can be reliable, but it is essential to choose the correct shipping method and be aware of possible problems.
While AliExpress is a reliable platform, delivery reliability can differ depending on the shipping company and the product bought.
Factors that Affect Reliability
Shipping Method
AliExpress offers changes in shipping options, including Cainiao, ePacket, and express services such as SendWell Cargo Ltd, DHL, and FedEx.
Some sources suggest that express services are generally more reliable and offer faster, more expected delivery, while others, such as Cainiao, may have longer and less predictable delivery times.
Tracking.
Some users have reported issues with wrong and outdated tracking information, particularly with certain shipping companies.
Customs and local delivery.
Once your package arrives in Kenya, it may be processed by local postal services or other carriers, such as Speedaf.
At this stage, there may be delays or issues, including customs and handling fees.
Seller reputation.
Although AliExpress is reliable, seller reliability can differ. It is advised to check the seller’s ratings and reviews before making a purchase.
Tips for reliable AliExpress air shipping to Kenya
Choose good shipping methods.
Opt for express services, such as SendWell Cargo Ltd, DHL, or FedEx, if you require items quickly and reliably.
Consider AliExpress Standard Shipping
If express services are too expensive, AliExpress standard shipping can offer a good compromise between cost and reliability; however, please note that delivery times may be prolonged.
Pay attention to tracking.
Use AliExpress tracking information to monitor the progress of your shipment, but keep in mind that tracking may not always be accurate.
Be aware of potential customs and local delivery issues
Expect delays and potential costs associated with customs clearance and local delivery upon arrival in Kenya.
Contact the seller
If you have any questions or concerns about your shipment, contact the seller for clarification.
Is Temu Air shipping to Kenya safe
Temu is a reliable company, but like any other online retailer, it has its pros and cons. Air shipping is generally reliable, but delays can occur during customs and security checks.
Have a question? Message Abdi Haji directly on WeChat WhatsApp or Call +8619502055747.
Here’s a closer look.
Legitimacy of Temu.
It offers a broad variety of goods at different prices.
Some users have reported issues with items not arriving, items being vandalized, and items not being described.
Air Shipping.
Air shipping is considered a reliable shipping method due to its faster delivery times and fewer potential delays compared to ocean shipping.
It is a more expensive option than ocean shipping. Customs clearance and security checks can still cause delays with air shipping, although they are less frequent than with ocean shipping.
Shipping to Kenya.
Temu does not ship directly to Kenya; however, you can use local parcel services or couriers like SendWell Cargo Ltd in Kenya to receive your order.
These services handle international shipping and customs clearance.
It is important to choose reliable parcel services to ensure smooth delivery. Some users have reported having to pay customs duties separately upon delivery.
Delivery delays.
Even with air freight, delays can occur due to customs or security checks.
Damaged or incorrect items.
As with any online purchase, there is a risk of receiving vandalized or wrongly described items.
Problems with parcel services.
If you use a parcel service, the reliability of the service is essential.
Tips.
Select good parcel services, giving preference to those with positive reviews and transparent pricing policies.
Read product descriptions and reviews to make sure that the items you order meet your expectations.
Be aware of delays and customs fees, factor these into your budget, and plan accordingly.
Contact Temu customer service if you have any issues, and they can help you resolve any problems with your order.
By taking these precautions, you will minimize risk and enjoy a smoother shopping experience with Temu and its parcel services for shipments to Kenya.
Which couriers handle AliExpress air freight to Kenya
AliExpress uses several carriers, like SendWell Cargo Ltd, for air freight to Kenya, with Speedaf being one of the most common, especially for standard shipping options.
The shipping method selected by the retailer and the destination in Kenya may involve other carriers.
These include international carriers such as SendWell Cargo Ltd, DHL, FedEx, and UPS, which offer express shipments. Additionally, Cainiao and ePacket are listed as partners, although they may primarily handle the initial stages of Shipping from China.
Detailed Analysis.
SendWell Cargo Ltd is a major player in AliExpress deliveries to Kenya, offering standard and potentially express shipping options.
International Carriers (China, Kenya Shipping, DHL, FedEx, UPS).
For faster delivery, AliExpress sellers can use recognized international carriers.
Cainiao and ePacket.
These carriers may be involved in the initial stages of Shipping from China. At the same time, a local partner, such as SendWell Cargo Ltd or a local postal service, may handle the final delivery.
Other Potential Carriers.
Depending on the seller and the selected shipping method, other carriers may be used to transport goods from China to Kenya.
Which airline does Temu use for Kenya shipments
Temu primarily uses a combination of international and local carriers for its deliveries to Kenya, rather than relying on a single airline.
The company collaborates with multiple logistics providers, including air freight and last mile delivery services, to make sure efficient and reliable shipments.
According to Temu, SendWell Cargo Ltd and DHL are among the partners that provide logistics services to Kenya.
Additionally, SendWell Cargo is listed as a local carrier that facilitates shipments from Temu to Kenya, handling situations such as last mile logistics and customs clearance.
Learn more.
International carriers.
Temu collaborates with international transportation companies that manage the initial leg of the journey, transporting products from their warehouses (often located in China) to Kenya. DHL is listed explicitly as a logistics partner. Local carriers
These are essential for final delivery to the customer’s doorstep in Kenya. SendWell Cargo Ltd is listed as a last-mile delivery and customs clearance partner.
Parcel shipping services.
These services can also be used to facilitate shipments from Temu to Kenya, allowing Temu customers to purchase and have their orders delivered to a Kenyan address.
Can I choose air shipping on AliExpress to Kenya
Yes, you can choose air shipping for Shipping from AliExpress to Kenya.
When selecting shipping options at checkout, you will see options for various carriers, including those that offer air shipping services.
You can select a shipping method, such as AliExpress Premium Shipping, or international carriers like SendWell Cargo Ltd, DHL, FedEx, or UPS, which typically utilize air shipping for their services.
Does Temu allow express air shipping to Kenya
Temu provides express Shipping for Kenya.
Express Shipping typically delivers within 3 to 5 business days, while Standard Shipping may take longer.
Here’s a summary.
Standard Shipping.
Usually, it focuses on price and can take longer.
Express Shipping.
This option offers faster delivery for those who need their items quickly but may incur additional costs.
Shipping Costs.
Temu’s shipping costs vary depending on the chosen shipping method, the order’s size and weight, and the customer’s location. You can view the specific shipping costs for your order at checkout. Parcel Shipping:
If you can’t ship directly from Temu to Kenya, you can use parcel shipping services to get your orders to Temu.
Customs Clearance.
Please note that customs clearance fees may be included in your shipping costs; however, it’s always a good idea to review the terms and conditions of your order.
What is the fastest air freight method from AliExpress to Kenya
The fastest air shipping from AliExpress to Kenya is usually express Shipping, such as SendWell Cargo Ltd, AliExpress Premium Shipping, DHL, or FedEx.
These services prioritize speed and often deliver within a few days or a week, although they are more expensive than standard Shipping.
Here’s a closer look.
AliExpress Premium Shipping.
This is a good option for faster delivery, but not as quick as dedicated express services.
SendWell Cargo Ltd/DHL/FedEx.
These services are celebrated for their speed and reliability, offering some of the fastest delivery times, which vary from 3 to 5 days for urgent or high value shipments.
Other Express Services.
Other express freight forwarders may offer delivery times similar to those of DHL and FedEx.
Considerations.
While express Shipping is fast, it is essential to consider the higher cost, which is typically more expensive than standard Shipping.
What is the fastest way to ship from Temu to Kenya
The fastest way to ship from Temu to Kenya is likely to use a reliable parcel service that specializes in Shipping from China to Kenya, such as SendWell Cargo Ltd.
They offer drop shipping services, which help reduce possible delays, especially during prime times.
Are there any customs duties for AliExpress air freight to Kenya
Yes, there are import and customs duties on AliExpress air freight to Kenya. These costs are calculated relying on the value of the goods, shipping costs, and applicable duties and taxes.
The rates and types of tax vary, but there are import duties, value added tax, an import declaration fee, and possibly excise duties.
These are the possible charges.
Import duties.
These vary by product category and can range from 0% to 25% or even higher for sensitive items, as outlined in the East African Community’s Common External Tariff.
Excise duties.
These apply to certain excisable products and are set out in the Excise Duty Act.
Value Added Tax.
The standard rate is 16%, but some items may be exempt or zero-rated.
Import Declaration Fees.
A 2.5% levy is applied to the value of the imported goods.
Railway Development Levy
A 2% levy is levied on the import value.
Customs Duties
These charges are levied by customs agents for customs clearance and vary depending on the agent.
Shipping Costs
Shipping costs are included in the CIF (Cost, Insurance, and Freight) value, which is used to calculate import duties and taxes.
Are Kenyan customs duties included in Temu’s air freight
Temu does not include customs duties and import taxes in the initial air freight costs for deliveries to Kenya. SendWell Cargo Ltd advises that you will likely have to pay these prices separately. SendWell Cargo Ltd also specifies;
Temu Air Freight Costs.
These costs cover the transportation of your order from the point of origin (likely China) to a destination in Kenya, such as a local distribution center.
Customs Fees.
This is a separate process that includes documentation, possible inspection, and payment of import duties and taxes.
Temu can provide the documentation, but you will likely need to arrange payment independently.
Import Duties and Taxes.
These duties are collected by the Kenyan government on shipped products and are calculated based on the value of your order including shipping costs.
Responsibilities.
Although some sellers offer an advance payment option, you are generally responsible for paying any customs fees and import duties for shipments from Temu to Kenya.
How to track AliExpress air shipments to Kenya
1. Find your tracking number.
Log in to your AliExpress account and go to “My Orders.”
Find the order you want to track and click “Track Order” or “Details” to view the order details.
Your tracking number will be displayed on the order details page.
2. Track your order with AliExpress.
Go to the AliExpress website or app.
Go to My Orders and find your order.
Click Track Order or Details.
You should be able to view the current status of your order, including its location.
3. Track via a third-party service.
Copy the tracking number for your AliExpress order. Visit a universal tracking website, such as Ship24.
Paste the tracking number into the tracking field.
Click Track to see the status and place of your shipment.
4. Track with the carrier (if known).
If you know which carrier handles your shipment (e.g., EMS, DHL, or another provider),
You can also track your package straightly on their website.
Select your carrier from a list or enter it manually when tracking.
Important Notes
AliExpress usually updates tracking information within 1-3 days of issuing the tracking number.
If your tracking number is not found immediately, please wait a few days for the carrier to update the information.
Delivery times may differ hanging on the shipping method and any potential delays that may happen.
Can I track Temu air freight to Kenya
Yes, here is how you can track your Temu air freight to Kenya.
Log in to your Temu account: Go to the Temu website or mobile app. Go to “Your Orders”: Find the section where your purchase history is displayed.
Find the order you want to track.
Click “Track”: A “Track” button or link will appear next to your order details. View tracking information: This feature displays the carrier, tracking number, estimated delivery time, and current status of your shipment.
What are the size limits for air freight to Kenya on AliExpress
Shipping to Kenya via Air on AliExpress has several size and weight restrictions. In general, the maximum weight per shipment is unlimited, and the maximum weight per item is also limitless. The maximum dimensions are generally unlimited. Pallets are accepted.
Need help? Chat with Abdi Haji on WeChat WhatsApp or Call +8619502055747 for immediate support.
What weight limits apply to Temu air shipping to Kenya
Temu does not ship directly to Kenya. To receive Temu orders in Kenya, you must use a parcel service like SendWell Cargo Ltd that ships from China or other countries where Temu ships its products. There are no specific weight restrictions for general Temu shipments; however, parcel services may have additional restrictions.
Get a fast quote, Message Abdi haji on WeChat WhatsApp or Call +8619502055747 today.
How do I select air freight at checkout on AliExpress
To select air shipping on AliExpress, you typically do not select it directly as a specific shipping option. Instead, you choose a shipping method that includes air shipping.
During checkout, you will see several shipping options with estimated times and costs. Look for options such as AliExpress Standard Shipping, ePacket, or other express shipping methods, as these use air shipping for quick delivery.
How to choose Temu air freight for Kenyan orders
To choose Temu air shipping for orders to Kenya, select the Express Shipping option during checkout. This option prioritizes speed over the cheapest option.
Delivery takes 3 to 5 business days. For bulkier or more complex orders, we recommend using a parcel service that specializes in Shipping from China to Kenya, especially if you need to consolidate multiple Temu orders or have specific shipping needs.
Here’s a more detailed breakdown.
1. Standard vs. Express Shipping.
Temu offers both standard and express Shipping. Standard Shipping is generally the most cheapest option, but it may take longer 7 business days. If you need your order to arrive faster, opt for Express Shipping.
2. Parcel Shipping.
If you order a large number of items or have specific needs (for example, if you want to consolidate orders from multiple Temu sellers), consider using parcel shipping. These services combine your purchases and ship them by Air to Kenya.
3. Financial Considerations.
Air freight is generally more costly than sea freight but offers faster delivery times.
Air freight costs from China to Kenya can vary, according to SendWell Cargo Ltd.
4. Customs and Import Duties.
Be aware of possible customs and import duties when importing goods into Kenya. You may need to pay these charges upon arrival of your shipment.
5. Tracking and Delivery.
Temu dropshipping and parcel services offer tracking options to monitor the status of your shipment.
In short, for most Kenyan orders on Temu, Express Shipping is the easiest option.
If you have specific needs, consider using a parcel service that specializes in air freight to Kenya.
Are there taxes on air freight from AliExpress to Kenya
Yes, air freight from AliExpress to Kenya is subject to tax. These fees include import duties, VAT, and other applicable taxes such as the Import Declaration Fee and Railway Development Levy. The exact amount depends on the value and type of goods imported, as well as the applicable tax rates.
Does Temu prepay customs duties for Kenya
No, Temu does not pay customs duties for orders shipped to Kenya. According to SendWell Cargo Ltd, Temu provides documentation to Kenyan customs, but the customer is responsible for paying any Kenyan import duties and taxes. While some retailers offer a prepayment option, according to one shipping service to Kenya, this is not a standard solution for Temu.
The customer is responsible for paying any Kenyan customs duties to Temu, but some retailers offer a prepayment option. Customs may inspect the shipment at the destination port to make sure it observes with regulations and does not have prohibited or restricted items.
Can I use M-Pesa to pay for air shipping from AliExpress
Here’s how it works:
Download the AliExpress app or visit their website: You can buy on AliExpress through the app or the website.
- Register and enter your M-PESA number: Create an AliExpress account and register your M-PESA mobile number.
- Select M-PESA as your payment method: When you’re ready to pay, choose M-PESA as your payment option.
- Enter your phone number: Enter the mobile number associated with your M-PESA account.
- Approve the payment: You’ll receive a notification on your phone asking you to put your M-PESA PIN to complete the transaction.
- Confirm the transaction: After entering your PIN, your payment will be made, and your order will be confirmed.
Is PayPal accepted for Temu air freight to Kenya
Yes, PayPal is taken as a payment method in Temu, including for air shipping orders to Kenya. Temu supports several payment options, including PayPal. You can attach your PayPal account to your Temu profile and make purchases through it.
Want expert advice? Reach out to Abdi Haji on WeChat WhatsApp or Call +8619502055747.
Which AliExpress items are best for air shipping to Kenya
When shipping from AliExpress to Kenya by Air, choose items that are relatively small, lightweight, and non-fragile to minimize shipping costs and potential damage in transit. Items like electronics, small accessories, and clothing are generally good candidates for air shipping.
Consider AliExpress Standard Shipping as a compromise between cost and speed, or opt for faster premium shipping options, such as SendWell Cargo Ltd, AliExpress Premium Shipping, DHL, or FedEx, if speed is a priority and you’re willing to pay a higher price.
What products can be shipped via Temu air freight to Kenya
Although Temu doesn’t offer direct air shipping to Kenya, you can still get their products shipped via a parcel service.
These services enable you to purchase from Temu, have the items shipped to you, and then have them delivered to Kenya by Air.
Here’s how it works.
Buying from Temu.
Search for and select the products you want to buy on the Temu website.
Using a shipping carrier.
Use a reliable parcel service that ships from China (where Temu is based) to Kenya.
Enter the shipping carrier’s address.
When paying through Temu, enter the shipping carrier’s address as the delivery address.
Shipping to Kenya.
Once your order arrives at the shipping center, the shipment will be combined.
Receiving your order
Your order will be delivered to the address you specify in Kenya.
Note.
When choosing a shipping service, consider factors such as cost, speed, reliability, and customs clearance. Some shipping services specialize in air freight from China to Kenya, offering faster delivery times.
How much does it cost to air freight electronics to Kenya
The cost of shipping electronics by Air to Kenya varies depending on factors such as weight, size, shipping speed, and destination.
However, additional charges may apply, such as handling fees, fuel surcharges, and any customs duties, taxes, and other charges inflicted by the Kenyan government.
Can I air freight phones from Temu to Kenya
It is possible to ship phones from Temu to Kenya by Air, but this service is not offered directly by Temu.
You will need to use a parcel service that will handle international shipping and customs clearance.
Unsure about costs? Ask Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
Is air freight faster than standard shipping from AliExpress to Kenya
Yes, Air Freight is generally faster than Standard Shipping via AliExpress to Kenya.
Importing soon? Message Abdi Haji via WeChat WhatsApp or Call +8619502055747.
Here is a more detailed comparison.
Air Freight.
Speed.
Air Freight is significantly faster, with delivery times ranging from 4 to 8 days. Some express carriers can deliver within a few days.
Reliability.
Air Freight offers frequent flights between China and Kenya, ensuring reliable schedules.
Best for.
Urgent shipments or when faster delivery is required. Standard Shipping (AliExpress Standard Shipping, ePacket, etc.)
Speed.
Standard Shipping takes significantly longer, with a potential delivery time of 15-45 days.
Cost.
Generally cheaper than Air Freight.
Best for.
Orders where speed is not a crucial factor, and cost is a significant consideration.
How do I avoid delays in AliExpress air freight to Kenya
Opt for faster shipping options, such as AliExpress Premium Shipping or express services, SendWell Cargo Ltd, DHL, FedEx, which offer shorter delivery times. Select reliable sellers with positive feedback and effective communication to make sure a smooth process occurs.
Provide accurate and complete shipping information to avoid customs or delivery issues. Track your shipment regularly using the provided tracking number, and be prepared for potential problems with customs or the carrier.
How to ensure fast Temu delivery via air to Kenya
To ensure fast delivery of Temu by Air to Kenya, consider using Express Shipping. Make sure the items are in stock and use a parcel service that specializes in express Shipping.
Get step-by-step help, Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747.
What happens if air freight from AliExpress is lost in Kenya
If an AliExpress air shipment is lost in Kenya, the first step is to track the package and contact the seller and AliExpress customer service. If the tracking indicates that the package is lost, you can open a dispute on AliExpress and request a refund. If the seller does not meet your expectations, AliExpress will step in as a mediator.
Can I ensure Temu air shipments to Kenya
Yes, you can insure your Temu air shipments to Kenya. While Temu does not offer direct insurance for shipments to Kenya, you can use third-party shipping and forwarding services to cover your packages.
These services often include package shipping insurance, so you don’t have to worry about your international shipments being damaged or lost in transit.
If your package is lost, damaged, or stolen, you can request a refund for its value. Temu’s international rates and shipping insurance to Kenya offer peace of mind, especially for small international e-commerce customers in Kenya.
How do I get a refund for the delayed air shipping from AliExpress
To receive a repay for delayed air shipments on AliExpress, you must first verify whether your order is permitted for a refund under the Seller Delivery Guarantee and AliExpress Buyer Protection Policy.
If the delivery date has moved, you can open a discussion with the seller. If this solution does not work, you can submit a request to AliExpress for assistance.
Here is a more detailed description.
- Check the delivery guarantee
- Contact seller
- Open a dispute
- Transfer to AliExpress
- Refund process
Does Temu refund failed air deliveries to Kenya
Yes, Temu offers refunds for failed air shipments to Kenya, especially if the problem is Temu’s fault. If a package is lost, damaged, or stolen, you can request a refund for its value.
Temu also offers refunds for cancellations or returns, and the refund process is usually initiated within 14 days of receiving the cancellation plea or returned items.
Which is better: air or sea shipping from AliExpress to Kenya
For AliExpress orders to Kenya, sea shipping is generally cheaper, while air shipping is faster but more expensive. The best option relies on your priorities, speed, or cost.
Air shipping.
Shorter delivery times, typically 7 days, to Kenya.
Significantly higher price than sea shipping. Suitable for smaller, lighter items or when speed is essential.
Sea Shipping.
Cheaper, especially for large or heavy items and bulk shipments.
Longer delivery time, 20-30 days.
Is air freight available for bulk orders from Temu to Kenya
Yes, air shipping is generally available for Temu wholesale orders to Kenya; however, Temu may not offer it directly.
You will likely need to use a parcel service or freight forwarder to handle shipments from China to Kenya.
Can businesses use air freight from AliExpress to Kenya
Yes, businesses can use AliExpress air shipping to Kenya.
AliExpress offers several shipping options, including those handled by international carriers such as SendWell Cargo Ltd, DHL, and FedEx, that can be used for air shipping to Kenya.
Additionally, some shipping companies that specialize in Shipping from China to Kenya, such as SendWell Cargo Ltd, handle air freight from AliExpress suppliers to Kenya.
What’s the average delivery time for AliExpress air freight to Nairobi
According to SendWell Cargo Ltd, the average delivery time for AliExpress air shipping to Nairobi is typically 7 days. However, this time can differ hanging on the shipping method you choose and the seller’s handling time.
Ready to talk shipping? Abdi Haji is online on WeChat WhatsApp or Call +8619502055747.
Here’s a more detailed breakdown.
Express Shipping (such as DHL or FedEx) can be delivered within a week, sometimes even within a few days.
Standard air shipping typically takes 7 business days.
AliExpress Standard Shipping can take 15 to 45 days, which is often the case with slower and cheaper methods.
Factors that affect delivery times include the seller’s handling time, customs delays, and the shipping route.
How long does it take to airship to Mombasa
Air shipping from Temu to Mombasa, Kenya, typically takes 3-8 business days for express Shipping and 5-10 business days for standard Shipping.
Exact delivery times may differ depending on factors such as the specific items in your order, processing times, and possible delays due to weather or customs.
Are there weekend deliveries for air freight from AliExpress to Kenya
Although AliExpress sellers do not operate on weekends, logistics companies like SendWell Cargo, which handle air freight from China to Kenya, also operate on weekends.
However, home delivery is generally not available on weekends.
Air freight from China to Kenya takes 4-7 days, but this timeframe can differ depending on several factors, including customs clearance and the logistics company’s specific delivery schedules.
Does Temu deliver by air during public holidays in Kenya
Although Temu does not handle deliveries within Kenya, the company uses third party carriers. These courier may experience delays during Kenyan holidays, which may also impact air deliveries.
Holidays such as Christmas, Easter, or Black Friday can importantly impact delivery times due to increased online shopping and potential disruptions to logistics operations.
Although Temu does not have a specific policy regarding air shipping, it is advisable to be aware of possible delays during Kenyan holidays.
How do I get cheap air freight rates from AliExpress to Kenya
To find affordable air freight rates from AliExpress to Kenya, compare quotes from multiple carriers, consider utilizing combined services, and factor in the size and weight of your shipment to ensure the most cost effective option.
Express carriers such as SendWell Cargo, DHL, UPS, and FedEx can also be a convenient option for small shipments.
Are there Temu Air shipping discounts to Kenya
Yes, Temu offers Shipping to Kenya, including faster air freight options for an additional fee. Standard Shipping is free for many items; however, delivery may take up to 20 days.
If you need your order faster, Temu offers express Shipping to Kenya, typically within 7 business days; however, additional fees apply. You can find the specific shipping cost for your order using Temu’s shipping calculator.
Here’s a summary.
Standard Shipping.
Free for many items, with delivery taking up to 7 business days.
Express Shipping.
is available for a fee, with delivery times ranging from 3 to 5 business days.
Discounts
Temu’s website offers free Shipping on orders, which can help offset the cost of express Shipping.
What are the customs rules for air freight from AliExpress to Kenya
Key Customs Regulations and Procedures
- Documentation
- Customs Declaration
- Import Duties and Taxes
Can I track air freight orders from Temu in real-time to Kenya
Yes, you can track Temu air freight orders to Kenya in real-time, both through the Temu platform and via third party tracking services.
Temu provides tracking information on its website and in the app, and you can also use tools like 17TRACK for consolidated tracking.
Here’s how to track your Temu air freight order to Kenya.
1. Through the Temu platform.
Log in to your Temu account on the website or in the app. Go to Your Orders.
Find the order you want to track and click the Track button.
You will be directed to a page with the current status of your order, including the carrier, tracking number, and estimated delivery time.
2. Using a third-party tracking service (e.g., 17TRACK).
Find the tracking number that Temu provided for your order.
Go to the 17TRACK website or app.
Enter the tracking number in the provided field.
The service will keep you updated on the location and status of your order in real-time.
Does AliExpress use DHL or FedEx for air freight to Kenya
Yes, AliExpress uses DHL and FedEx for air freight to Kenya, among other shipping options like SendWell Cargo Ltd. AliExpress Premium Shipping, which utilizes DHL and FedEx, is one of the quickest shipping options available.
Other carriers, such as Cainiao and ePacket, are also used, hanging on the shipping method and destination.
Does Temu offer express air shipping via DHL to Kenya
Yes, Temu offers express Shipping to Kenya.
Here is a more detailed overview.
Temu shipping options.
Temu offers standard and express Shipping.
Express Shipping Speed.
Express Shipping is designed to be faster than standard Shipping.
Potential DHL Involvement.
Although not explicitly stated, DHL is a major logistics partner for Temu. DHL offers a variety of logistics services, including air freight and last-mile delivery.
Delivery Time.
Express Shipping is estimated to take 3 to 5 days.
Cost
Express Shipping incurs additional fees; however, Temu also offers free Shipping on many items.
Potential Benefits.
If your Temu order doesn’t arrive within the expected timeframe, you may be eligible to receive a credit note.
How to clear AliExpress air cargo at JKIA in Kenya
- Hiring a customs broker
- Gather the necessary documents
- Submit and handle customs fees
- Submit and pay customs declarations
- Customs inspection and clearance
- Cargo handling at JKIA
What documents are needed for Temu Air shipping to Kenya
To ship items by Air from Temu to Kenya, you will need to provide a commercial invoice, packing slip, and air waybill. You may also be required to pay customs duties and VAT, and customs may inspect your shipment. Special permits or licenses may be required for some goods.
Avoid delays, Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
Can I change my shipping method to air freight on AliExpress
You cannot change your air shipping method on AliExpress after you place an order. Once an order is confirmed, AliExpress generally does not allow changes to the shipping details, including the shipping method.
If you need a faster shipping method, such as air shipping, please contact the seller before placing your order to determine if they can accommodate your request.
Does Temu offer air shipping insurance to Kenya
Yes, Temu offers cargo insurance that covers lost, damaged, or stolen packages, including packages shipped by Air to Kenya. Although Temu does not explicitly list air cargo insurance, your general insurance policy should cover items shipped by Air if they are lost or damaged in transit.
What is the import duty for air freight from AliExpress to Kenya
Typically, customs duties range from 0% to 100%, with an average rate of 25%. Imports brought into Kenya are subject to a standard VAT of 16%, which is appealed to the sum of the CIF value, customs duties, and other applicable taxes. You can approximate your customs duties by consulting the Kenya Revenue Agency website.
Does Temu charge VAT on air shipping to Kenya
Yes, Temu generally includes Value Added Tax in the price of shipments to Kenya, as VAT is a standard tax on imported goods. Although Temu can collect and pay VAT on your behalf, you are personally responsible for it. The standard VAT charge in Kenya is 16%.
What is the best air courier for AliExpress to Kenya
To ship to Kenya, you can use:
AliExpress offers various delivery services, including AliExpress Free Standard Shipping, as well as SendWell Cargo Ltd, DHL, FedEx, EMS, and UPS, to deliver to your postal address in Kenya.
Our AliExpress parcel service, SendWell Cargo Ltd (the best option).
How to contact AliExpress support about air freight to Kenya
1) Open the AliExpress app or website and log in to your account.
2) Go to
Account > Help Center > Online Services.
3) Ask your question several times, and if you are still not satisfied with the solution.
After a while, the “Chat with a representative” option will emerge at the bottom of the page. Choose this option to chat with a representative.
OR
Please type your question multiple times and send it to the agent.
OR
Choose these options at the bottom:
Payment> Payment Methods Overview> Any Payment Method.
Then click button. Repeat this process 2-3 times, and the “Chat with Agent” option will appear at the bottom.
How do I resolve Temu Air Freight delivery delays to Kenya
To resolve Temu Air Freight delivery delays to Kenya, first, check your order’s tracking information to determine the possible cause.
If the tracking information doesn’t provide sufficient details,
Please get in touch with Temu customer service for assistance and updates.
If the delay is due to specific items with longer processing times, consider canceling them to expedite the shipment of the rest of the order. Temu also offers a refund for late deliveries that aren’t delivered on the estimated date.
What’s the best time to use air freight from AliExpress or Temu to Kenya
The best time to use Temu air freight to Kenya depends on your priorities: speed or cost. If you need your items fast, express delivery (3-5 business days) is the ideal option. If you are more price-conscious, standard delivery (7 business days) is the most cost-effective option.
Although the best time to use AliExpress air freight to Kenya is for urgent shipments, standard air freight takes about 7 days.
In contrast, express courier services can provide delivery in a couple of days, according to SendWell Cargo Ltd If you prioritize speed, look for sellers on AliExpress that offer options such as SendWell Cargo Ltd, DHL, FedEx, or AliExpress Premium Shipping.