Want to shop Shein & Temu in Kenya? Discover the ultimate step-by-step guide on how to order, pay, and ship your favourite fashion & products to Kenya safely and affordably
What is Shein shipping from China to Kenya
Here are the main reasons why SHEIN chooses to ship from China
Direct Access
China offers direct access to its production centers. By sourcing directly from China, SHEIN guarantees consistent quality and innovative designs for the products it distributes.
Furthermore, this shipping model enables SHEIN to maintain competitive prices, as Chinese suppliers like SendWell Cargo Ltd typically charge lower fees than domestic companies or warehouses. Customers therefore benefit from the best value for money with SHEIN.
Efficient Delivery
Shipping from China guarantees fast and efficient order delivery. Chinese suppliers like SendWell Cargo Ltd typically utilize advanced logistics systems for expedited delivery, which means orders placed through SHEIN arrive quicker and in better condition than those shipped from a different warehouse.
Ready to ship? Contact Abdi Haji via WeChat WhatsApp or Call +8619502055747 now.
What is the delivery time for Shein orders to Kenya
Air Freight
For most Shein orders, especially those for lightweight clothing and accessories, air freight ensures fast delivery to Kenya, typically within 5 to 10 business days from shipping.
Sea Freight
For larger, heavier Shein purchases, this is the most economical option, with transit times typically ranging from four to 8 weeks from the date of shipment.
What is DHL customs clearance process in Kenya
The inspection can be physical or limited to the shipment documentation. Customs authorities then apply several levels of scrutiny to ensure compliance with national and international rules and regulations or restriction during the export process.
They may require an inspection of the container and its contents, or proof of product use, before authorizing export.
Our advice
Consult your customs broker before exporting and provide them with the necessary documentation and information about the nature of your goods and their intended use. This helps our experts avoid unnecessary delays or penalties.
What is import duty on clothes from China to Kenya
The customs duty for clothing imported from China to Kenya via SendWell Cargo Ltd is 35% of the customs value, inclusive of costs, insurance, and freight. Additionally, you will pay
Value Added Tax
16% of the total customs value, including customs duties.
Import Declaration Fee
2% of the CIF value
Railway Tax
1.5% of the CIF value
For a more precise estimate,
Here is the cost breakdown
Customs Duty
35% of the CIF value for apparel
VAT
16% of the total customs value
IDF
2% of the CIF value
RDL
1.5% of the CIF value
What is the tracking process for Shein parcels in Kenya
Once your Shein order has shipped using SendWell Cargo Ltd, you’ll receive a tracking number to follow your package throughout its journey. Log in to your account, open your orders, click the Track button, and view your entire order, from progress to expected delivery date.
What is the cheapest way to ship from China to Kenya
Sea freight is often the most cost effective method for shipping goods from China to Kenya via SendWell Cargo Ltd. If you’re importing a large quantity of goods, our Full Container Load shipping method is the most convenient.
What is Shein Express shipping option
Shipping method
Shein offers standard and express shipping. Express shipping typically arrives 2 to 4 days earlier than standard shipping.
Destination and accessibility
Delivery times vary depending on the destination country and proximity to Shein warehouses. Orders destined for major cities and urban areas generally arrive faster than orders destined for rural or remote areas.
What is the return policy for Shein in Kenya
Shein Return Policy
Shein allows clients to return commodities within 45 days of purchase. The first return label is free for each order, but subsequent returns will incur a fee. Items that cannot be returned include bodysuits, lingerie, swimwear, jewelry, and beauty products. Always check Shein’s return policy on the website before returning any item.
Have a question? Message Abdi Haji directly on WeChat WhatsApp or Call +8619502055747.
How to return items for Shein in Kenya
To return items to Shein, log in to your account and go to the My Orders section. Select the items you wish to return, choose your return method, and either print the return label or use the provided QR code. Carefully package the items and drop them off at a post office, drop off point, or collection point.
What is the difference between Shein standard and express shipping
As an e-commerce business with Shein, choosing between standard and express shipping depends on your budget, expected delivery times, and your customers’ needs.
Standard shipping is an excellent option for low value or non urgent orders, where cost control is crucial. Express shipping offers faster delivery, reliable tracking, and guaranteed delivery times, making it the best choice when speed and customer experience are essential.
Shipping from China to Kenya gives you, as a seller, easy access to both options. Our platform allows you to compare rates and services to find the right balance between cost and speed. With the right shipping strategy, you can improve customer satisfaction while maintaining your profits.
What is the maximum weight DHL ships internationally
For exports and imports with DHL Express, you can ship items up to 1,000 kilograms and shipments up to 3,000 kilograms. Item dimensions must also meet the following specifications
Maximum item length
300 cm
Maximum item width
200 cm
Pallet
Standard pallet up to 120 cm, maximum pallet height: 160 cm
This offers companies like SendWell Cargo Ltd greater flexibility when shipping heavy packages, with the added benefit of express delivery. DHL Express offers other benefits for shipping heavy equipment and large packages:
How much is shipping from Shein to Kenya
Shipping rates for Shein to Kenya vary depending on the shipping method, order size, and weight. For lighter items, such as clothing, air freight is a faster option, with delivery times typically ranging from 5 to 10 business days from the warehouse.
For heavier items, sea freight is generally more affordable but takes longer, usually 4 to 8 weeks.
How much does DHL charge for customs clearance in Kenya
DHL customs clearance fees in Kenya vary depending on the kind of shipment, its value, and the level of service required.
Here’s an overview of the fees you may incur
Customs fees
These fees typically range from KES 5,000 to KES 20,000, or even more, depending on the complexity of the shipment and the type of goods imported. For example, customs clearance for a shipment of personal effects can cost between KES 5,000 and KES 20,000.
Import Declaration Fee
It is a statutory tax equal to 2.5% of the customs value of the import.
Railway Development Levy
This tax is equivalent to 2% of the customs value of the imported goods.
VAT
VAT is equal to 16% of the sum of the customs value, import duties, excise duties , IDF and RDL.
DHL Administrative Fee
This tax varies depending on the type of shipment and the services requested.
How much is import tax on clothes from China to Kenya
Customs duty
The HS code for cotton T shirts is 6109.10.00, with a rate of 25%.
Customs duty = 25% of KES 500,000 = KES 125,000
VAT
The standard VAT rate is 16%.
VAT = 16% of (500,000 KES + 125,000 KES) = 100,000 KES
IDF
The IDF rate is 2%.
IDF = 2% of 500,000 KES = 10,000 KES
RDL
The RDL rate is 1.5%.
RDL = 1.5% of 500,000 KES = 7,500 KES
How much does Shein shipping insurance cost
Shein delivery insurance costs $2.99. This non refundable fee allows you to return your order for free, without having to provide a reason. You can select this insurance at checkout, giving you flexibility and peace of mind when shopping.
Here are some benefits of delivery insurance
Free returns
You can return items without paying additional shipping costs.
No questions asked
Shein won’t ask you the reason for the return.
Prepaid shipping label
You’ll get a prepaid shipping label to make returns easy and convenient.
Need help? Chat with Abdi Haji on WeChat WhatsApp or Call +8619502055747 for immediate support.
How much does DHL shipping cost per kg to Kenya
The cost of DHL shipping per kilogram to Kenya varies significantly depending on several factors, including the origin of the shipment, the service used, and the package size.
For example, shipping from the China to Kenya can cost around $25 for a 2 kg package, while larger parcels can cost over $850. For a correct quote, we recommend using DHL’s Request a Quote tool or contacting them directly.
Here’s a more detailed overview
Factors that influence the cost
Origin
The cost varies depending on the country from which the package is shipped.
Weight and dimensions
According to SendWell Cargo Ltd, DHL uses both the actual weight and the dimensional weight to examine the cost.
Shipping Speed
Express services, such as DHL Express, are generally more expensive than slower options.
Destination
Although the destination is Kenya, the cost can differ widely, contingent on the city or region.
Price Ideas
Small parcels from China
Prices start at around £25, according to SendWell Cargo Ltd
Larger parcels from China
Prices start at £850, according to SendWell Cargo Ltd
From the US
A single shipment with DHL can cost around $135.52, according to SendWell Cargo Ltd.
From India, rates can be around ₹1,077 per kilogram, according to SendWell Cargo Ltd
Tips
Use DHL’s online tools
DHL’s Request a Quote tool and Book Online service are the best ways to get accurate rates.
Provide accurate information
When requesting a quote, please ensure that you provide accurate weight, dimensions, and origin and destination information.
Consider other options
According to DHL other services, such as SendWell Cargo Ltd, may offer more competitive rates for some shipments.
How much time does customs clearance take in Kenya
SendWell Cargo Ltd Customs clearance takes typically one to two days, provided the products are shipped in compliance with all applicable customs regulations and all required documentation and information are supplied correctly. Any defects may cause delays.
How much do I pay for express delivery from China
Express shipping from China to Kenya via SendWell Cargo Ltd generally costs between $5 and $10 per kilo. However, the exact rate may vary depending on factors such as the delivery service, the mass and size of the package, and the delivery speed.
Here are some details
Delivery services
Major international shipping companies, such as SendWell Cargo Ltd, DHL, UPS, and FedEx, offer express shipping from China to Kenya.
Weight and dimensions
Generally, the heavier and larger the package, the higher the cost of express shipping.
Delivery Speed
Faster delivery options, such as those with 3 to 5 day delivery times, are likely more costly than slower, but still express, shipments.
Cost Examples
A room Global indicates that a 0.5 kg package shipped with SendWell Cargo Ltd costs approximately $93, while a 1 kg package costs roughly $124.
Cost Comparison
For an accurate estimate, we at SendWell Cargo Ltd, we recommend comparing quotes from different express delivery services using their online tools or by contacting them directly.
Get a fast quote—Message Abdi Haji on WeChat WhatsApp or Call +8619502055747 today.
How much is Shein membership discount
5% Discount
2.2 Specific Benefits Members receive an exclusive 5% discount on select items currently in stock on the website.
A product previously eligible for the extra 5% discount will no longer receive this discount if it is on sale.
How much does DHL charge for overweight packages
Does DHL Express have size and weight limits?
DHL can transport shipments of virtually any size and weight. If a shipment contains a package that is longer than 122 cm or weighs more than 68 kg, an overweight surcharge of $89 applies.
Only one overweight surcharge applies per shipment, regardless of the number of packages. For import shipments, a length of 120 cm or a weight of 70 kg is used to determine whether a package meets the overweight or oversize criteria.
How much does it cost to ship electronics from China to Kenya
The cost of shipping electronics from China to Kenya via SendWell Cargo Ltd differs depending on the shipping method, weight, and volume of the shipment. Air freight is faster but more expensive, while ocean freight is slower but cheaper for larger volumes.
Carriers such as SendWell Cargo Ltd, Kenya Post, and FedEx offer expedited shipping but charge a surcharge for this service.
Here’s an overview of typical costs
Air Freight
General Freight
$5 to $10 per kg.
Express Air Freight
$16.36 to $17.70 per kilogram for small packages, and $6 to $7.40 per kilogram for larger shipments.
Express Air Freight
$6 to $7.40 per kg for shipments between 21 kg and 70 kg, $6.30 to $7.40 per kg for shipments over 70 kg.
Transit times
5 to 7 days.
Ocean Freight
LCL
$86 to $135 per cubic meter
FCL
$2,170 to $5,200 for a 20 or 40 foot container, depending on origin and destination.
Transit time
30 to 45 days. Courier services (SendWell Cargo Ltd, DHL, FedEx, UPS)
Cost
$10 to $20 per kg.
Delivery time
3 to 7 business days.
Factors affecting costs
Weight and volume
Shipping prices are often estimated based on the actual mass or volumetric mass of the shipment, whichever is greater.
Shipping method
Air freight is faster, but more expensive, than ocean freight.
Freight forwarder
Rates and service levels differ by company.
Distance
Shipping costs from different cities in China to Kenya via SendWell Cargo Ltd may vary slightly.
Customs and Taxes
Kenya charges customs duties and other potential charges, such as import duties.
Product Type
Electronic products may be subject to particular import duties and taxes.
Additional Tips
Consolidation
For small shipments, consolidating multiple orders can reduce the shipping cost per unit.
Negotiation
Negotiate shipping rates with your supplier or freight forwarder, SendWell Cargo Ltd, especially for larger orders.
Insurance
Consider insuring your shipping against loss or damage during transit.
How long does Shein shipping take to Kenya
How long does Shein delivery take to Kenya?
With Kenya Post, delivery can take up to 30 days. However, with a shipping company like SendWell Cargo Ltd, your package will arrive within 3 to 7 days. You can enjoy next day delivery with our customizable delivery address in China.
Want expert advice? Reach out to Abdi Haji on WeChat WhatsApp or Call +8619502055747.
How long does DHL take for international delivery
DHL’s international delivery times vary depending on the service selected, the origin and destination, and any potential customs delays that may occur. DHL Express shipments generally arrive within 1 to 3 business days for neighboring countries and 2 to 5 business days for more distant destinations.
For DHL e commerce, delivery can take 2 to 3 days for neighboring countries and up to 20 days for more distant destinations, according to DHL.
Here is a more detailed description
DHL Express
Offers express deliveries with definite delivery times to over 220 countries and territories, with most international shipments arriving the next business day.
DHL ecommerce
Delivery times can vary significantly depending on the chosen service and the distance between the origin and the destination.
Factors affecting delivery
Delivery times may be affected by weather conditions, customs processes, and potential strikes.
Tracking
DHL offers online tracking tools to monitor the status of your shipment and estimate delivery times.
Estimated delivery time
You can request a quote before shipping to estimate delivery times.
Regarding shipments from China to Kenya
Shipping from China to Kenya with DHL can take several days, with some services delivering within 2 to 5 business days.
With DHL Express, delivery usually occurs within 2 to 5 business days.
For a more economical option, DHL e commerce can take 8 to 14 days, according to SendWell Cargo Ltd.
How long does customs clearance take in Kenya
One to two days
Customs clearance takes typically one to two days, provided the commodities are shipped in compliance with all applicable customs regulations and all required documentation and information are supplied correctly. Any defects may cause delays.
How long does Shein take to process orders
1 to 3 business days
Order processing time
Shein generally takes 1 to 3 business days to process orders before shipping. This time is needed to prepare, package, and ship the items.
How long does DHL tracking update take
You should see tracking events within 24 to 48 hours of confirmation from the seller or online store. This delay is because the first event is created once the shipment has been handed over to us, meaning it has left the seller’s or online store’s fulfillment center.
How long does it take to get refunds from Shein
Review your bank statement and contact your bank to verify any pending transactions. Repayments can take 5 to 10 business days, depending on the payment process and bank policies.
Please have your return confirmation emails and tracking numbers available. For a faster resolution, you can contact customer service with proof of return and request an update on the status of your refund. Check your account regularly to identify any delays quickly.
Unsure about costs? Ask Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
How long is Shein processing time during sales
Pre shipment processing times
Every order undergoes a processing step before being shipped from the warehouse. Shein must confirm payment, pick up the items, and prepare them for shipping.
This time typically takes one to five business days, but may be longer if;
You ordered a pre sale or coming soon item.
Your order contains products from multiple warehouses.
The item is in high demand, and stock is limited.
How long can a shipment be held in customs in Kenya
Kenyan customs typically processes packages within 24 to 72 hours, but this time may vary depending on the shipment’s volume and the accuracy of the documentation. Delays may occur if the package is flagged for inspection or if there are customs or administrative issues.
The time also depends on the mode of transportation. SendWell Cargo Ltd Air freight typically takes anywhere from a few hours to a few days, while ocean freight can range from less than 24 hours to several months.
How long does express shipping take from China
What is express delivery?
SendWell Cargo Ltd Express delivery is the fastest and quickest way to ship a package, but it’s not the most cost effective option. Express packages are transported by air for the majority of the journey. Packages are then delivered within 24 to 72 hours. Standard delivery, on the other hand, is typically made by truck, which takes significantly longer.
A delivery guarantee covers express delivery. This means you can request a refund if your package doesn’t arrive on time. Sellers utilize express delivery to cater to time constrained customers, and many offer an expedited delivery option during the checkout process.
How long does standard shipping from China to Kenya take
How long does it typically take to ship goods from China to Kenya via SendWell Cargo Ltd? Sea freight can take 30 to 45 days for FCL and 35 to 60 days for LCL. Air freight usually takes 5 to 8 days, while express delivery can reduce this time to 3 to 5 days.
Why is my Shein order stuck in customs
Processing times in the country of origin (China)
After leaving the SHEIN warehouse in China, your package may be cleared through customs and exported. This process can take some time, especially during peak periods or due to customs regulations.
Unfortunately, you have limited control over this. Check your tracking information to stay informed. If significant customs delays occur, your tracking may indicate this.
Why is DHL shipping delayed in Kenya
Your shipment may also experience delays. Delivery delays may be caused by events outside of DHL’s control, such as weather conditions, local disruptions, customs clearance, or strikes.
If your package has not arrived within 10 days of the expected delivery date, please get in touch with the seller or online store.
As a contractual partner, the seller or online store may initiate an investigation into a lost item. Also note that some packages have limited tracking in the country of origin and no monitoring in the destination country.
Importing soon? Message Abdi Haji via WeChat WhatsApp or Call +8619502055747.
Why is Shein shipping expensive sometimes
At Shein, everything is now 50 to 100% more expensive because the the minimum tax exemption in the United States is being phased out. For years, Shein has sold duty free clothing, but this exemption ends on May 2nd. Since no new orders could arrive in the United States before that date, Shein is already increasing prices to compensate for the customs duties and taxes it will have to pay.
Why is my DHL tracking not updating
Why isn’t my DHL tracking updating? It is often due to tracking errors, customs delays, or system delays. It’s normal for updates to stop for 24 to 48 hours.
Why is customs charging extra on Shein parcels
Customs fees for SheIn packages increase for several reasons, including
Order value
If your order exceeds a specific value, typically $150 in the European Union, you will be charged customs duties and taxes in addition to VAT.
Product type
Import duties vary depending on the product. For example, clothing may be subject to customs duties of up to 12%, while shoes and boots may be subject to a rate of up to 17%.
Shipping and insurance costs
These costs are included in the calculation of customs duties and VAT.
Customs regulations
Each country has its own customs regulations, and SheIn packages are subject to these regulations upon entry.
Why is Shein taking long to deliver
Distance and Delivery Location
Shein primarily ships from warehouses in China. The distance your package travels also affects delivery times. International shipments take longer than domestic shipments. Depending on your location, customs clearance may also take longer, which can extend the overall delivery time. If you live in a remote area, delivery may take longer.
Customs Clearance
When your package crosses international borders, it must clear customs. A customs officer will inspect your items to ensure they comply with import regulations. Customs clearance times may vary depending on your country of residence and the number of packages ordered. Unexpected delays, which are beyond Shein’s control, may also occur at this stage.
Shipping Method
Shein offers several shipping options, each with different delivery times. Standard shipping is usually the most cost effective option, but it can also be the slowest. Express shipping is slightly faster, but can be more expensive.
The shipping method you select directly affects the speed of order delivery. If you choose standard shipping, delivery times may be longer than other methods.
Processing Times
Before your order is shipped, Shein needs time to process it. It may include verifying payment or preparing items for shipping and packaging. Processing times may differ depending on order volume during peak periods or promotional events. During these times, processing times may be longer than usual due to high demand.
Why is DHL shipping faster than regular courier
DHL is often faster than traditional couriers thanks to its dedicated international network, use of its own aircraft, and streamlined processes. DHL Express focuses on on time deliveries, especially for international shipments, and is known for its speed and reliability.
Here is a more detailed breakdown
Dedicated network
DHL has its own global network of flights and fulfillment centers, providing greater control and shorter delivery times.
Streamlined operations
DHL often handles its own freight and relies less on outsourcing, which can reduce delays.
Express Priority
DHL Express specializes in expedited shipping and offers services designed explicitly for urgent shipments, with guaranteed delivery times.
International presence
DHL has a strong presence in many countries, making it an ideal option for international shipping and delivery.
Specialized services
DHL offers specialized services, such as SendWell Cargo Ltd, for urgent medical supplies that require fast and reliable delivery. While DHL’s speed and reliability are often praised, it’s important to note that this service can also be more expensive than other courier services, especially for domestic or less urgent shipments.
Get step-by-step help—Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747.
Why is import tax different for different products
Many countries have a minimum order value that goods must meet before import taxes and duties are applied, this threshold is called the minimum order value.
The amount of import taxes and duties due on a shipment depends on several factors, including.
The value of the goods
The description of the goods
The country or region of origin
The destination country’s customs tariffs
The HS code(s) of the goods
Why is my parcel returned from customs in Kenya
It is essential to include accurate and complete information about the sender and the importer on the commercial invoice. The importer’s information, including contact information is necessary.
In the event of a delay in the destination country, the shipping company, SendWell Cargo Ltd, may need to contact the importer to arrange for the shipment to proceed. If the importer is challenging to reach, customs clearance may be delayed, or the package may even be returned to you.
Why is Shein express shipping better than standard
SHEIN Express Delivery typically takes 5 to 10 business days from the time of order shipment, making it a faster alternative to Standard Delivery. While delays may occur during peak periods or due to customs clearance, Express packages generally ship faster and have better tracking.
Choosing Express Delivery at checkout will ensure faster and more reliable delivery, which is especially helpful if you’re ordering for a specific event or don’t want to wait weeks.
Which shipping method is fastest from China to Kenya
Air freight to Kenya
The fastest option is typically delivered within 2 to 3 business days.
Sea freight to Kenya
Cheaper, but much longer, usually 20 to 30 days.
Factors affecting delivery times
Port of departure
Port of destination in Kenya
Customs clearance
Weather conditions
Which courier is best for Shein deliveries to Kenya
Delivery to the final destination
Shein partners with several carriers, such as SendWell Cargo Ltd for deliveries within China and DHL or FedEx for international shipments, to ensure efficient last mile transit.
Which products attract the highest import duty in kenya
However, certain items, called Sensitive Items, listed in Annex 2 of the Common External Tariff of the Economic and Cultural Union, are subject to customs duties of up to 100%, 75%,60%, or 50%.
Which Shein payment method is safest
For most users, PayPal is the safest payment method on Shein. Shein also accepts credit and debit cards, but PayPal gives an additional layer of security and protection against scams. Other options, such as Afterpay, Klarna, and Cash App Pay, are also available, but their specific terms and conditions should be reviewed.
Here’s a more detailed overview
PayPal
If you select PayPal, you will be diverted to the PayPal website to log in and complete the payment. This means Shein does not directly handle your financial information. PayPal also offers buyer protection, which can be beneficial if any issues arise with your order.
Credit and debit cards
Shein allows major credit and debit cards, including Visa, Mastercard, and Maestro. Although Shein claims not to store your card details, it’s still recommended to use a credit card with fraud protection.
Other options
Afterpay and Klarna permit you to split payments, while Cash App Pay enables you to pay via the Cash App. These choices can be helpful, but it’s essential to understand the terms and conditions, mainly regarding fees and payment plans.
Security
Shein uses secure payment methods to protect your information. We also recommend contacting your bank or card issuer if you have any questions about a transaction.
The most secure payment method ultimately depends on your preferences and risk tolerance. However, PayPal or a credit card with fraud protection generally offers a higher level of security.
Ready to talk shipping? Abdi Haji is online on WeChat WhatsApp or Call +8619502055747.
Which tracking app works best for DHL parcels
Track and track your shipment
With the DHL Express mobile app, you can get a complete overview of your package’s journey from start to finish. The tracking feature on the homepage allows you to track the progress of your package with your 10 digit DHL Express tracking number.
You can also use the barcode scanner to easily track your shipment by scanning the barcode on the consignment note.
The app also offers the On Demand Delivery feature, which allows you to track your parcel-in real time on a map as it approaches the recipient. You can access this feature by tapping on push notifications or by selecting ‘Change Delivery’ and then Track My Package via ODD.
Which countries does DHL ship to from China
DHL ships from China to almost every country and region worldwide, including major destinations such as the China , Europe, and various countries in Asia, Africa, and South America.
DHL handles millions of logistics shipments each year from China to the United States and Europe, and also serves countries such as India, Indonesia, Malaysia, Singapore, and Vietnam.
Delivery times may vary depending on the service chosen and the destination, but DHL is known for the speed and reliability of its international express shipments.
Which items are prohibited from shipping to Kenya
You cannot ship just anything via courier. Not only do some couriers refuse to transport certain items (SendWell Cargo Ltd has a list of prohibited items), but countries also have their own lists of items prohibited by customs. Kenya has its own list of banned or restricted products, including.
Counterfeit money and banknotes
Cosmetics containing mercury
White phosphorus matches
Controlled narcotics
Pornographic and obscene materials
Used commercial vehicle tires
Which Shein warehouses ship to Kenya
Your Shein purchases are carefully processed from our warehouses in China and Kenya to your Shein home in Nairobi or elsewhere in Kenya.
Which shipping option saves the most money
SendWell Cargo Ltd Express delivery options offer faster delivery, but come at a higher cost. If time is not an issue, you can save significantly with standard or economy delivery.
Reliability is just as important as speed. A low cost courier isn’t always the best choice if delays or lost packages are common. Reviewing client reviews and service ratings can provide valuable insight into a carrier’s like SendWell Cargo Ltd reliability before making a decision.
Which courier handles fragile items better
Choosing the right shipping options
When shipping fragile items with SendWell Cargo Ltd Express, it’s essential to select the correct shipping option to ensure your items are handled with care during transit.
Here are some factors to consider
Delivery speed
If you’re shipping fragile items, you can choose a faster shipping option, such as same day delivery with SendWell Cargo Ltd Express, to reduce transit times. This reduces the risk of damage during transit.
Handling
When shipping fragile items, it’s essential to select a shipping option that provides special handling. SendWell Cargo Ltd Express offers a handling service for delicate items that need special care during transportation.
Do I need to pay customs fees for Shein orders
Customs fees for Shein orders depend on your location and the value of your purchase.
Here’s what you need to know
Orders under $150
You will pay VAT on your purchase, but no additional customs duties will be applied. Shein processes VAT payments via the IOSS system so that you will pay them upfront.
Orders over $150
In addition to VAT, you will also pay customs duties and taxes. You cannot pay these fees on the Shein website you must pay them directly at customs upon receipt of your order.
Orders to other countries
Customs regulations vary; please contact your local customs authority for details. Shein may also have specific rules for certain countries, such as South Africa, where customs duties apply, depending on the shipping process you select.
When paying customs fees, you may be required to provide the following:
A valid photo ID or national ID
A screenshot of your Shein order
Proof of payment
Do I need a tracking number for DHL delivery
If you don’t have one, we recommend contacting your carrier for assistance. However, if you have other tracking numbers, they may be compatible with the tracking systems of the business unit responsible for the shipment.
Do I need an import permit to ship from China
In general, no, a general import permit is not required for most consumer goods from China to Kenya via SendWell Cargo Ltd. However, specific permits or licenses may be required for certain product categories.
It is essential to verify product specific regulations with the relevant Kenyan authorities, such as the Kenya Bureau of Standards and the Kenya Revenue Authority, as well as other suitable agencies, depending on the particular product.
General and specific permits
Although a general import permit is not typically required for all products, specific licenses may be necessary for particular items. For example, agricultural commodities, pharmaceuticals, and medical devices may require permits due to health and safety regulations.
Kenya Bureau of Standards
The KBS ensures that imported products meet safety and quality standards.
Kenya Revenue Authority
The KRA oversees the application of applicable import taxes and duties.
Other agencies
Depending on the product, it may be necessary to consult other agencies, such as the Therapeutic Goods Administration or the Pharmacy and Poisons Board, for medicines and medical devices.
Restricted products
Certain commodities, including counterfeit goods, explosives, specific chemicals, and used electronic devices, may be subject to limitations or require special import permits.
Example
SendWell Cargo Ltd Express warns that failure to comply with permits can result in complications, delays, and fines.
Documentation
Ensure you have the essential documentation for customs clearance, including an Import Declaration Form, a commercial invoice, a waybill, a certificate of conformity and insurance documentation.
Customs Broker
Contact a licensed customs broker to assist you with the import process and ensure regulatory compliance.
Avoid delays— Contact Abdi Haji on WeChat WhatsApp or Call +8619502055747 now.
Do I need to insure my Shein parcel
Extensive Network
SHEIN has developed an extensive network of couriers like SendWell Cargo Ltd to ensure that each parcel reaches its final destination on time and in perfect condition. The company also offers express shipping with same day delivery in China, as well as insured shipments with automated customs clearance.
All of these measures help reduce shipping costs and delivery times, allowing customers to receive their orders quickly without incurring additional fees for expedited or reliable delivery.
Speed or certainty of delivery.
Just in time inventory management
Companies like SendWell Cargo Ltd can benefit from just in time inventory management thanks to China. This allows them to order the necessary supplies as needed, rather than having to stock large quantities of inventory. This process can reduce inventory costs and minimize the risk of overproduction.
Do I need to declare all items for customs in Kenya
ITEMS THAT MUST BE DECLARED UPON DEPARTURE
Items purchased for promotional and commercial purposes are subject to taxation upon return.
All electronic devices purchased during the trip
All items purchased on behalf of third parties.
Items purchased at duty free shops that exceed the permitted limits.
Currency exceeding $10,000 or its equivalent must be declared to customs before shipping.
Do I need to pay VAT on Shein orders
All prices include VAT and other taxes. All prices exclude shipping costs. Your specific requirements can be found under the Your Website Information link on the website or app. They are also received separately for each order at checkout.
Do I need a DHL account to ship internationally
International Services to facilitate your DHL Business account. DHL Express offers a service for customers with a DHL Express account. Select the payment and shipping method that best suits your needs.
Do I need to provide ID for customs clearance
Generally and regionally, a specific Importer of Record identification method is authorized primarily for special uses. A set of identification documents or a photo ID is required.
Do I need to track my Shein order manually
Yes, you’re in good hands and have the right mindset.
Log in to your Shein account, then navigate to My Orders to view your most recent shipping information.
Use your order number.
Contact Shein customer service and provide your order number to receive tracking information.
Check your email notifications
Be sure to check the details of your email communications promptly.
This indicates a missing or invalid transaction count, which is essential for system updates to occur within 24 to 48 hours. If the problem persists, please get in touch with Shein customer service for assistance.
Do I need to repack items for DHL shipping
Pack your shipment
During international shipments, your document or package travels through the DHL Express network, passing through various facilities, people, vehicles, and aircraft. Properly packaged shipments can reduce the risk of damage and ensure the recipient receives the contents in perfect condition.
While DHL Express makes every effort to handle your shipments with care, it’s important to remember that packaging is the sender’s responsibility.