Shop on AliExpress Kenya for the best deals on electronics, fashion, beauty, home appliances & more. Enjoy fast delivery to Kenya, secure payments & unbeatable prices
What is AliExpress, and how does it work in Kenya
AliExpress is a Chinese online marketplace for products from Chinese companies like SendWell Cargo Ltd. This website brings together numerous small manufacturers that sell a wide span of commodities, including clothing, electronics, accessories, sports equipment, and more.
Founded by the Alibaba Group, this platform brings together numerous small Chinese manufacturers, enabling them to sell their products directly to consumers worldwide through e-commerce.
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Is AliExpress available in Kenya
AliExpress. Discover the best products in Kenya at unbeatable prices, with free shipping available on AliExpress. On AliExpress, you can use the four search options: Best Match, Order, New Arrivals, and Price, and choose the ideal price.
We at SendWell Cargo Ltd, we also offer search options, including brand, category, and rating.
How to shop on AliExpress from Kenya
Using AliExpress online is intuitive and straightforward.
Here are some tips to get started
Create an account
Create an account by entering your basic information, including your name, email address, and amount details. This footstep is crucial to place an order and view your order history.
Explore the Marketplace
Use the search bar to find particular products or browse categories to discover new commodities.
The Marketplace is arranged to facilitate easy navigation.
Compare prices
Before making a purchase, compare charges from different sellers to ensure you get the best deal.
AliExpress often features multiple sellers for the same product, enabling you to find the best price and quality.
Look at reviews
Read customer reviews and ratings to estimate the reliability and quality of the product. Certain reviews can be a costly resource for making informed decisions.
Use coupons and discounts.
Take advantage of AliExpress’s frequent promotions, coupons, and discounts to maximize your savings.
These agreements can significantly reduce the cost of your purchases. SendWell Cargo ltd can help you ship in Kenya.
Does AliExpress ship to Kenya
Yes, all deliveries are now handled by AliExpress or SendWell Cargo Ltd . You will also receive emails with the status of your order, along with a shipping label number, so that you can track the progress of your order on their website. AliExpress orders are shipped directly to your address in Kenya.
How long does AliExpress take to deliver to Kenya
Between 15 and 45 days
Delivery times on AliExpress or using SendWell Cargo Ltd can vary significantly, depending on many factors, including the shipping process you select and the destination. Standard shipping generally takes between 15 and 45 days.
Is AliExpress safe to use in Kenya
Yes, AliExpress is a legitimate website where millions of users buy and sell goods. Owned by the online retail giant Alibaba Group, the company provides a wide range of attractive products at competitive prices. Although based in China, its customer base is international.
The site’s immense global popularity and customer reviews are evidence of its legitimacy, but customers are both satisfied and dissatisfied. Like other e-commerce sites, such as Temu and AliExpress, which host many third-party sellers, the products are not always verified.
SendWell Cargo Ltd is considered more safe than Aliexpress when shipping to kenya from China.
Can I pay with M-Pesa on AliExpress
Yes,as an AliExpress customer or SendWell Cargo Ltd, you can select M-Pesa, enter your mobile number, and receive a message on your phone to access your M-Pesa PIN and complete the payment.
After selecting the M-Pesa payment method, the total amount will be displayed in Kenyan shillings, with the standard Lipa Na M-Pesa Paybill fee applicable to each transaction. Still when you use SendWell Cargo Ltd the M -pesa payment is allowed as means of payment once you receive your package.
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What are the best products to buy on AliExpress in Kenya
Popular product categories on AliExpress that Kenyan shoppers should check out include women’s and men’s clothing, electronics, home goods, and accessories.
Specific items, such as LED lights, USB 3.0 hubs, and even pet supplies, are great options. When shopping, check product reviews, seller ratings, and descriptions to ensure the quality and reliability of the product. Once you through in buying your product you can use SendWell Cargo Ltd to ship to Kenya.
Product Categories
Fashion
Women’s clothing, men’s fashion, shoes, and bags are among the most popular categories.
Electronics
Consider items like LED lights, USB hubs, and phone accessories.
Home & Garden
Look for DIY products, tools, and pet supplies.
Other
You’ll find a variety of accessories, jewelry, and even items such as auto parts.
Buying Tips
Check Reviews
Look for commodities with lots of positive reviews and high ratings.
Search Sellers
Select sellers with high ratings and positive feedback.
Review Descriptions
Read product descriptions carefully for details on materials, sizes, and features.
Beware of scams
Since AliExpress hosts third-party sellers, it’s essential to be vigilant and conduct thorough research.
Consider shipping costs
Be sure to factor in shipping costs and delivery times when making your purchase.
How to track AliExpress orders in Kenya
To track an AliExpress order, you will receive an AliExpress tracking number. This tracking number is attached to your package and allows you to follow its progress throughout the delivery process.
You can use a third-party tracking site, such as SendWell Cargo Ltd., or simply the AliExpress website to track your orders.
What is the AliExpress shipping cost to Kenya
AliExpress Shipping Costs and Policies
AliExpress shipping rates are some of the most competitive in the world. For example, if you choose AliExpress Standard Shipping or using SendWell Cargo Ltd, shipping costs start at $2 or $3, although the price varies depending on the country of delivery.
The rates only change when AliExpress has to work with other carriers Like SendWell Cargo Ltd for expedited shipping, which significantly reduces shipping times and leads to high overhead costs.
Here are some of the costs and conditions that are typically included in the shipping price
Freight
It covers the cost of transporting goods from the supplier to the customer’s location. It consists of the cost of transportation from the supplier to the port, customs fees, and the use of local carriers.
Handling
It refers to the labor cost at various stages, which increases significantly as the item’s size increases.
Processing fee
Although this processing fee is included in the total price, it ensures that the correct product is shipped and that the information is updated regularly until the customer receives it.
Can I pay on AliExpress with Kenyan Shillings
Yes, after selecting the M-PESA payment method, the total amount will be displayed in Kenyan Shillings, with the standard Lipa Na M-PESA billing fee applicable to each transaction. Same as SendWell Cargo Ltd they allow payment in kenya shilling and even other currency.
Which payment methods does AliExpress accept in Kenya
AliExpress recently announced that, after supporting mobile payment methods such as M-Pesa in Kenya and Opay , the company will expand local currency payments to the African market in February this year.
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Does AliExpress accept M-Pesa GlobalPay
Yes, AliExpress accepts M-PESA as a payment method for users in Kenya. You can pay for your AliExpress purchases directly with M-PESA on the AliExpress platform.
Here’s how it works
1. Select M-PESA
2. When you get to the payment step on AliExpress, select M-PESA as your payment method.
3. Enter your phone number
4. You will be able to enter your registered M-PESA phone number.
5. Confirm with your PIN
6. You will then receive a notification on your phone to enter your M-PESA PIN to complete the payment.
7. Pay in KES
8. The total amount will be displayed in Kenyan Shillings, and the standard M-PESA Lipa fees will apply for the next payment.
This partnership between Safaricom and AliExpress enables Kenyan customers to make purchases on the platform easily and securely using their M-PESA account.
Is it safe to use a debit card on AliExpress in Kenya
Yes, using credit and debit cards to make purchases on AliExpress and ship using SendWell Cargo Ltd is generally a safe practice. Many people are worried about their bank details being stolen by scammers.
You have probably seen hackers do it in the movies. However, stealing someone’s PIN code is not that easy in real life, and payment security on AliExpress is just as good as on Amazon or other major online retail platforms.
How to avoid scams when paying on AliExpress in Kenya
How to avoid payment scams?
Always use AliExpress payment methods. The platform’s built-in buyer protection ensures the security of all transactions and provides a refund in the event of any issues.
Sellers who require offline payments try to circumvent this system, so this is a sign you should avoid.
What is the fastest shipping method from AliExpress to Kenya
For faster delivery, AliExpress Premium Shipping is a reliable option, with delivery times ranging from 7 to 15 days. Express services, such as SendWell Cargo Ltd, DHL and FedEx, offer the fastest shipping, typically within 4 to 6 days, but at a higher cost.
How to choose the best shipping option to Kenya on AliExpress
Selecting the correct shipping option is crucial for meeting customer expectations and ensuring profitability. SendWell Cargo Ltd is the best shipping company to ship in Kenya.
Follow these steps to determine the best shipping method for your business.
Evaluate the type and size of your products to ensure they meet your needs.
Determine if your products require special handling, such as temperature control or large packaging.
Evaluate delivery speed requirements.
Determine if your customers prioritize fast delivery or prefer lower shipping costs for non-urgent items.
Compare shipping methods
Analyze different shipping methods, such as ground, air, and flat rate, to determine the most cost-effective solution.
Understand customer preferences
Provide a range of shipping choices, including economy and expedited shipping, to cater to their diverse needs and preferences.
Does AliExpress offer free shipping to Kenya
Remember to log in to AliExpress regularly and check out deals, discount codes, and coupons.
We offer free shipping, bundles, super deals, and special offers for new buyers that will surprise you.
Why is AliExpress delivery to Kenya delayed
Why is my order on AliExpress taking so long to arrive?
If you ordered from China, it is advisable to contact the seller and ask the reason for the delay. In most cases, the delay is due to the time it takes to produce, package, and ship the product to the destination port.
If you do not receive the product on time, you can always file a complaint and get a refund.
Can I use a Kenyan postal address on AliExpress
Yes, you can use a Kenyan postal address, including a PO Box, on AliExpress. When entering your shipping address, select Kenya as the country, then enter your postal address, including the postal code and the name of the post office.
You can also get a text message from the post office when your package has arrived.
Here is a more detailed explanation
AliExpress Standard Shipping
AliExpress often uses SendWell Cargo Ltd for shipments to Kenya, which may offer free or home delivery.
However, if you choose Standard Shipping, your parcel can be delivered to your local post office.
Enter your address
MPOST
You can also sign up for MPOST. This service converts your mobile phone number into a postal address, allowing you to receive your packages at the nearest post office.
Receiving your package
Once your package arrives at the post office, you will receive a text message. You will then need to visit the post office, present your ID, and pay the applicable fee (typically around 100 KES) to collect your package. SendWell Cargo Ltd once the package arrives in Kenya they will contact you.
Do I pay customs for AliExpress items in Kenya
Yes ,you are responsible for paying VAT on all purchases made through AliExpress. You can do this through the VAT management process at your local customs.
Permits for shipping from the China to Kenya via SendWell Cargo Ltd . Please note that AliExpress does not handle customs duties and taxes.
How much is the customs duty on AliExpress items in Kenya
In Kenya, customs duties on AliExpress items, like other imported goods, vary depending on the type of item, value, and other factors. Generally, import duties range from 0% to 25%, with higher rates applied to some sensitive items.
Additionally, a standard VAT rate of 16% is applied to the sum of the item value, customs duties, and other taxes.
Here’s a more detailed breakdown
Variable rates
Import duties are not fixed and are subject to the Common External Tariff (CET) of the East African Community, with rates ranging from 0% to 10% and 25%
Sensitive items
Some items, classified as sensitive, may be subject to customs duties exceeding 25%.
VAT
A VAT of 16% is applied to the total cost, including the item value, customs duties, and other applicable taxes.
Customs Value
The customs value is calculated based on the cost of the goods, shipping costs, and insurance.
Shipping Method
Different shipping methods (postal or private courier like SendWell Cargo Ltd ) can affect customs clearance.
Private couriers
Packages shipped by private companies, such as SendWell Cargo Ltd, DHL or FedEx, will likely require customs clearance, and you may need to provide additional information.
Postal Service
Packages sent by post are usually processed by local postal services, which can forward requests for clarification to you.
Customs Duty Calculation
To estimate the total cost, you should consider the value of the item, applicable customs duties, VAT, and any other taxes or fees.
Where to Find More Information
It is recommended that you contact the seller on AliExpress or your local customs office for specific information.
How to avoid customs charges in Kenya from AliExpress
Underestimating Values
Customs duties and taxes are estimated on the total value of the goods. By declaring a value lower than the actual cost of the goods, you can reduce your customs fees.
Marking Items as Gifts
Some customs authorities grant exemptions from duties and taxes for items sent as gifts. Shipping commercial goods sold as gifts to the destination country may be eligible for these exemptions.
Content Manipulation
Some goods are subject to higher customs duties and taxes. Therefore, declaring the contents as a separate item with a lower customs fee can be a cost-effective approach
How do AliExpress packages arrive in Kenya
AliExpress Standard Shipping
It is one of the most popular and convenient shipping methods, typically utilizing local postal services.
SendWell Cargo Ltd and China Post
Popular options for fast, trackable shipping. These options offer a good balance between speed and rate, with shipping times of around 15-20 days to Kenyan destinations.
Can AliExpress deliver to my doorstep in Kenya
With AliExpress Direct or using SendWell Cargo Ltd, international orders are delivered within 10-20 business days. Online tracking, home delivery, and two delivery attempts are also available.
If the order reaches the minimum amount for free direct delivery via AliExpress, the shipping discount will be applied. SendWell Cargo Ltd is the best shipping company that offer the best rates to Kenya.
What is Cainiao shipping to Kenya on AliExpress
Cainiao (Alibaba’s logistics division) offers very low-cost shipping for small items. Cainiao Super Economy Global can take 30-50 days and often provides limited tracking information.
This service is used for very low-cost items, with free shipping.
How to change delivery address on AliExpress to a Kenyan location
Once you confirm your order on Aliexpress, you can no longer change your shipping address. This option is only available before you place your order.
If you have already placed your order, please get in touch with the seller immediately to inquire about making changes.
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What does “awaiting delivery” mean on AliExpress Kenya
Awaiting delivery orders are those that have been paid for but have not yet been shipped by the supplier.
The order status will automatically sync with DSers within 5 hours of payment or shipping. For AliExpress orders, syncing is faster with Ali’s order sync feature.
Is AliExpress reliable for electronics in Kenya
Yes, AliExpress is a legitimate company. It is part of the Alibaba Group and offers a buyer protection policy. To determine the trustworthiness of AliExpress, check the seller ratings and product reviews to ensure a safe shopping experience. Using SendWell Cargo Ltd you can ship your electronic in Kenya.
How to get a refund on AliExpress in Kenya
Tap the product to view the order details. Tap Contact Seller for a solution or “Open Dispute” to request a refund. You will be asked to answer a few questions to explain your dispute request. Please fill out the form and submit it.
What if my AliExpress order doesn’t arrive in Kenya
If you purchased an item on AliExpress.com and didn’t receive it within the seller’s guaranteed delivery time, you are eligible for a full refund. All products on AliExpress.com have a 60-day guarantee (90 days for deliveries to Kenya.
Can I cancel an AliExpress order from Kenya
To cancel an order, first check the status of the items. You can submit a withdrawal request before the seller ships the order. You must respond within the specified time frame.
If the seller doesn’t respond within 72 hours, the order will be automatically prepared, and you will receive a refund at a later time. The repayment will be credited to your account within 20 business days.
In case of a dispute, you can always assert your rights.
Why is my AliExpress tracking number not working in Kenya
My AliExpress tracking usually doesn’t work! This could be due to an incorrect tracking number, a scanning issue, or even because the package is in your country but hasn’t been picked up by the post office (in Kenya, packages under 2 kg don’t appear on tracking).
How to use discounts and coupons on AliExpress in Kenya
Seller discounts are applied automatically.
To determine the amount you need to spend to receive the discount, refer to the drop-down menu in the orange section. Found something?
What is the best time to shop on AliExpress in Kenya
Black Friday/Cyber Monday
These are traditional shopping events that typically occur in late November.
Many retailers, including AliExpress, offer discounts during this period, making it an ideal time to snag a bargain.
How do I contact AliExpress customer service from Kenya
Please send us an email at Aliexpress.com. We will respond to you shortly.
Live chat
Visit our website to chat with a consultant in real-time.
Social media
Follow us on our social media channels , and feel free to ask questions.
What is the best AliExpress app for Kenyan users
For Kenyan users, the best app for shopping on AliExpress is the AliExpress mobile app itself. It allows users to view products, track their orders, and access exclusive deals. You can also use the AliHelper app, a third-party tool with features like
AliExpress Coupons & Promo Codes
Access valid discounts and deals
Seller Reviews
View detailed ratings based on criteria like customer satisfaction, response time, and product quality.
Price History
Track price changes and get notified about price drops
What are the common AliExpress scams in Kenya
In this section, we will examine the five most prevalent scams on AliExpress. Let’s take a closer look!
Refund Scam
It is the most common scam. According to the policy, sellers can initiate a new PayPal transaction to refund you. However, when your buyer protection expires, or you close the dispute (and fall for it), sellers trick PayPal into refunding you by making false statements.
However, be cautious if a seller attempts to refund you using a different payment method than the one you originally used. With PayPal, the money transferred by the seller is a payment, not a refund, which allows the seller to claim it under the guise of false issues.
Dispute Closure Requests
A dispute is often the best option when a problem arises. However, sellers may request that you close it before it is fully resolved. They may convince you by offering a fee if you close the dispute immediately.
They may also assure you that you can reopen it if necessary.
This strategy is mainly aimed at protecting their reputation on the platform. If you fall for it, you will get nothing in return.
You will never hear from them again. And the worst part is you cannot reopen a dispute after it has been closed.
Phishing Scams
Have you ever received emails from AliExpress? Be careful; it could be a phishing scam. Most scammers send fake emails purporting to be from AliExpress, requesting payment or personal information. These could be account updates.
However, be careful with these emails. Review the source of the emails promptly and never provide any information in these unwanted emails.
Is AliExpress cheaper than Jumia in Kenya
Generally, AliExpress is often more affordable than Jumia in Kenya, particularly for a broader range of goods and direct purchases from Chinese sellers.
Jumia typically offers a more localized and curated selection, with possibly higher charges generated by its organisational model, which pledges quicker shipping and local customer service. SendWell Cargo Ltd can help you ship to Kenya from China once you purchase your goods from jumia or Aliexpress.
Here is a closer look
Direct-to-client model
AliExpress operates a direct-to-client model, meaning sellers sell directly to buyers, potentially lowering middleman rates.
Wide price range
AliExpress offers an extensive of commodities at various price points, catering to both budget and premium items.
Jumias goals
Jumia focuses on providing a convenient shopping experience with faster shipping times and local customer service in Kenya.
It could result in a higher price compared to the longer delivery times and less local support offered by AliExpress.
Price comparison
As a precaution, it is always advisable to compare prices on both platforms.
Some products may be cheaper on Jumia, especially when purchased locally or during a Jumia promotion.
Shipping costs and delivery time
When comparing prices, take into account AliExpress’s shipping costs ) and longer delivery times compared to Jumia.
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Can I use a PO Box for AliExpress delivery in Kenya
If you want to ship to a PO Box using Aliexpress or SendWell Cargo Ltd, click on the image for more information. Take the time to check the coupons before completing the order. It will save you even more time and money. Compare these offers before making a purchase to find the most suitable product at the best price.
How do I know if an AliExpress seller ships to Kenya
To check if your order has been shipped, go to “My Orders,” find the order, and check its status.
The seller is processing your order.
The seller has not yet shipped it. You can wait for it to ship or contact them for more information.
The seller has shipped your order.
The seller has shipped your order, then SendWell Cargo Ltd can help you ship. You can check the tracking and wait for delivery.
Are AliExpress products original in Kenya
Some items sold on AliExpress are not genuine. To spot counterfeit products, you can carefully check the product page and the seller’s contact information.
Compare the price to other platforms
if it seems too good to be true, it probably is.
How to find Kenyan reviews on AliExpress products
On the AliExpress website, go to the Customer Review section to find them next to each review.
What is AliExpress Standard Shipping to Kenya
AliExpress Standard Shipping is the standard shipping method used by many sellers on the platform.
It is often free or cheap, making it a good option for price-conscious buyers. However, delivery times are generally longer than other choices, with delivery times ranging from 15 to 30 days.
Does AliExpress charge VAT in Kenya
Yes ,you are responsible for handling VAT on all purchases made through AliExpress. You can do this through the VAT handling process at the customs office in your country of residence. Please note that AliExpress does not pay customs duties and taxes.
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Is it legal to import from AliExpress to Kenya
Yes, it is generally legal to import goods from AliExpress into Kenya, using SendWell Cargo Ltd but this is subject to customs regulations and potential import duties. You should be aware of potential customs duties, taxes, and other import regulations that may apply.
Here is a more detailed description
Customs procedures and regulations
Import Declaration Form
You will likely need to fill out an IDF as part of the import procedure.
Customs Declaration
That is another document required for customs clearance.
Certificate of Conformity For regulated products, a CoC issued by a PVoC agent is required.
Commercial Invoice
This document information the transaction and is used for customs assessment purposes.
Certificate of Inspection
If necessary, this certificate confirms that the product meets Kenyan import standards.
Import License
A specific license may be required for certain products.
Shipping procedure
AliExpress offers many shipping options, including SendWell Cargo Ltd. Please consider the associated costs and delivery time.
Potential Issues
Customs Duties and Taxes
When considering the value and type of goods, you may be tentative about import duties and taxes.
Customs Clearance Delays
Customs clearance can sometimes be postponed due to various factors.
Prohibited or Restricted Items
Some commodities are prohibited or restricted from being imported into Kenya.
Shipping Costs
Consider shipping costs, which can differ depending on shipping method, weight, and other factors. SendWell Cargo Ltd do offer the best shipping cost for the goods.
Tracking
You can track the capacity of your parcel, especially if you use services like SendWell Cargo Ltd.
How to clear AliExpress goods from customs in Kenya
Contact the seller to obtain the required documents and then undergo customs.
If the seller declines to provide the papers, open an argument on the order folio and obtain a formal certificate from the local authorities to resolve the issue, accepting AliExpress’s interference.
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Can I import goods from AliExpress to resell in Kenya
Can I bargain AliExpress commodities?
Purchasing and selling products found on AliExpress is not a problem. It’s often achieved through dropshipping, but it’s essential to be cautious when selecting which items to sell.
It requires distinguishing between products, as some are AliExpress branded and others are not. Additionally, there are established marketing rules.
How to become an AliExpress dropshipper in Kenya
Step 1: Set up your store
First, choose your store configuration. You can make a website from scratch on platforms like Shopify, BigCommerce, Wix, or WordPress using the WooCommerce plugin. All of these platforms offer dropshipping integrations.
For an in-depth look at how to launch an online store and tips on how to set up dropshipping on AliExpress, check out our complete guide to starting an e-commerce business.
If you choose a platform like Shopify, here’s what you’ll need to do
Choose a high-performance, mobile-friendly template that loads quickly and is designed for conversions.
Create the main pages of your site, including your homepage, product category pages, individual product pages, cart and checkout pages, and post-purchase thank-you pages.
Create informational pages, such as an “About Us” page, a “Shipping Options” page, and an “FAQ” page.
Consider adding a blog to generate organic traffic.
Step 2 Find and add products.
Once you’ve built and tested your site, it’s time to start adding products. You can manually add AliExpress products and track their progress via a spreadsheet or use apps like DSer and AliDrop to streamline the process.
Many AliExpress sellers already provide product photos and descriptions. Still, you can gain a competitive edge by creating custom descriptions and images, ordering samples, and using studio lightboxes to take high-quality pictures.
Step 3 Launch and promote your business
Once you have sufficient products in your store and are satisfied with the look and feel of your website, you’re ready to start selling. You can generate traffic through a combination of paid and organic marketing strategies.
Paid channels include
Pay-per-click (PPC) advertising like Google Ads
Paid social media ads
Affiliate marketing
Influencer marketing
Step 4: Convert website sales into AliExpress orders
Even though I used the dropshipping app, my bestsellers are in our AliExpress bestsellers list. In principle, the procedure is simple.
This product is available for purchase on our website.
I am happy to offer you the best products from AliExpress. During checkout, fill in the customer data and shipping fields.
The AliExpress seller ships the commodity straight to your client.
What are the risks of buying phones from AliExpress in Kenya
Fraudulent scammers
Neither the site opens, nor the product is opened. In the case of a phone, some items are available in the correct size, while others are not in stock.
If you pay 100 hryvnia, you can pay for it; opening a smartphone that allows you to pay in hryvnia is a whole other story. The website administrator attempts to combat scammers, but this is not always successful.
Therefore, it is best to read the seller’s reviews and make sure they are reliable. SendWell Cargo Ltd can help you ship
Warranty Service
The manufacturer is aware that technical problems may occur, including issues with animals and other equipment. If you win the phone, you can use it, but please note that it cannot be opened in your country.
Neither the manufacturer nor the warranty service requires repairs. Even if the phone is new, you will not be able to keep it.
If a defect occurs during the warranty service, the wording will be incorrect. If you do not use the service, you may have to wait for repairs to be carried out.
Refurbished Phones
Some high-end phones can be refurbished, which is a risk for the buyer. A durable telephone can be used for a long time and typically has a higher price.
Even if the seller has a good rating, he can sell refurbished high-end smartphones from big brands.
You can repair two or more iPhone boxes, but you need to check whether the doors have been opened. When the phone is in use, it may or may not be defective.
In this case, you should be concerned about the risk of losing your phone to a refurbished device.
Lack of firmware
Chinese smartphones may not be compatible with Russian firmware. The buyer will then have to use English or Chinese, which may be compatible. When you use your smartphone, you may not be able to use it. That is the best way to manage the firmware of your Kenyan phone. You can remove and modify the firmware.
Importing soon? Message Abdi Haji via WeChat WhatsApp or Call +8619502055747.
What is the average delivery time from AliExpress to Nairobi
AliExpress shipping times to Kenya depend on the shipping method and the destination address. Delivery times can vary from a week to several months. This method is suitable for most countries, with an average shipping time from the Kenya to Kenya ranging from 15 to 45 days.
Can AliExpress deliver to rural areas in Kenya
AliExpress can deliver to rural areas in Kenya, but the delivery process can be more complex than in urban areas.
Here’s what you need to know
Shipping Options
AliExpress offers several shipping methods, including standard shipping, ePacket, and expedited shipping with carriers such as SendWell Cargo Ltd ,DHL or FedEx
SendWell Cargo Ltd is cheaper but takes longer (15 to 45 days), while expedited shipping is faster.
Tracking
Once your order has been shipped, you will get a tracking number to monitor its progress. Track the progress of your package. especially once you use SendWell Cargo Ltd.
Customs and Duties
Please note that tariffs may apply to shipments to Kenya using SendWell Cargo Ltd.
How to return a product to AliExpress from Kenya
Download and print the free return label. Carefully package the items and the printed return label, then return the package to the specified return address within 15 days of receiving the label.
If the package is not delivered within the expected time, the label will be voided.
Does AliExpress offer buyer protection in Kenya
All orders placed on AliExpress are automatically protected by buyer protection and can be disputed. AliExpress protects its customers with a refund program.
Are there import limits for AliExpress orders in Kenya
Package requirements
Fast and cheap delivery comes at a price.
The SendWell Cargo Ltd has established specific guidelines for an e-package to be considered a package through this service.
Weight
According to the guidelines, the package must not weigh more than 2 kg. This weight is not limited to the weight of the product itself.
The entire shipment, including packing materials, filler material, box, and product, must weigh less than 2 kg.
What does “shipment at customs” mean for Kenya orders
The passage of goods through customs to enter or leave the country. A document issued by customs to a freight forwarder confirming that customs duties have been paid and the products are ready to be shipped.
While this definition is correct in principle, it is misleading and simplistic.
The Management Study Guide provides valuable information to understand better what customs clearance entails.
Customs clearance involves arranging and submitting the necessary paper to facilitate the export or import of goods into the country, representing the client for customs inspection, appraisal, and payment of duties, and jointly receiving the goods after customs clearance, accompanied by the relevant documents.
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How to find sellers that ship fast to Kenya on AliExpress
Now that we all agree on the importance of a reliable supplier let’s explore the most crucial steps to help you find the best AliExpress suppliers and work with them professionally.
Step 1: Filter, sort, and use the right tool
Let’s start with the basics: how you search on AliExpress is crucial. Don’t just type “cool phone cases” and click on the first result. Instead, choose the following.
Smarter search
Sort by
Orders to see bestsellers with genuine reviews.
View reviews
4+ stars is your new best friend.
Use the AliExpress Marketplace tool by AutoDS. It displays delivery times, reviews, and even AutoDS-recommended vendors. Yes, we did it for you.
Step 2 :Review seller profiles like a pro
After clicking on a listing, don’t get distracted by the pretty product photos. Scroll up and zoom in on the seller’s reputation.
Things to check
Positive reviews
Aim for 95% or more. Less? Meh.
AliExpress experience
A minimum of one year of experience on the platform is ideal.
Step 3 :Triple-check delivery times
Fast delivery will no longer be an option. It’s the new norm. Thanks to Amazon, TikTok Shop, and express e-commerce, shoppers expect to receive their items within a day. But using SendWell Cargo Ltd will deliver in time.
Here’s how to check your delivery
Set your delivery destination at the top of AliExpress.
Choose your product variant and check your shipping location
Click the Shipping and Delivery link following the Buy Now button to view all available shipping methods.
What are the hidden charges when ordering from AliExpress to Kenya
When you order from AliExpress, you are buying from foreign sellers. Therefore, you may have to pay customs duties.
The amount of taxes may vary depending on the destination of the order, the kind of goods purchased, their value, and the weight of the package.
Each country may have different tax regulations for specific products. It is always advisable to contact the seller or your local customs authority.
Ready to talk shipping? Abdi Haji is online on WeChat WhatsApp or Call +8619502055747.
What should I do if my AliExpress package is stuck in Kenya customs
Since the purchaser is responsible for customs clearance, we recommend contacting your local customs office to find out the reason for the delay.
Import tax/document is required.
Pay the tax and provide the necessary documents for customs clearance.
The seller’s document is missing.
Contact the seller to obtain the required document and then go through customs.
If the seller refuses to provide the document, open a dispute on the order page and provide the official document from the local customs office to clarify the reason for the delay, allowing AliExpress to take action. Once you use SendWell Cargo Ltd as the best shipping company will make sure your product are not stuck on the custom for a long period.
How to calculate total cost of AliExpress items to Kenya
Unit Cost Formula Explained
Now that we have explained fixed and variable costs, it is time to see how the unit cost is determined based on these elements. The unit cost formula is simple.
The number of units produced separates the total production cost. Unit Cost = Total Production Cost / Number of Units Produced.
The total production cost is calculated by adding the fixed costs and the variable costs
This formula is used to calculate the unit cost of a given product.