Discover how to order from Shein in Kenya hassle-free. Step-by-step guide on Shein shipping, payment methods, delivery time, and customs fees for Kenyan shoppers
How do I order from Shein in Kenya
To order from Shein in Kenya, create a Shein account, view your cart and add items. Then proceed to checkout.
When entering your shipping address, enter your preferred carrier address, such as SendWell Cargo Ltd. You can pay using several payment methods accepted by Shein, including those accepted in Kenya.
Create a Shein account: Go to the Shein website and register or log in.
Browse your cart and add items: Explore the Shein website or app, add the desired items to your cart, and select the desired sizes and colors.
Proceed to checkout: Review your cart then click Checkout.
Enter shipping details: Enter your preferred carrier address (such as SendWell Cargo Ltd) as your shipping address.
Choose a payment method: Choose from the available payment options, including credit/debit cards, PayPal or other payment methods accepted in Kenya.
Checkout: Confirm your purchase and complete your payment.
Track your order: You can track the progress of your order through your Shein account.
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Is Shein available in Kenya
Yes, Shein is available in Kenya and you can purchase through the website or app. Shein also ships to Kenya and there are several delivery options available, including couriers or personal consultants.
Shein presence in Kenya: Shein is an international e-commerce platform that ships to Kenya.
How to buy: You can order directly from the Shein website or through the mobile app.
Shipping options:
Shein ships to Kenya, but if you have issues with dropshipping, you can use couriers or personal consultants.
Services like SendWell Cargo Ltd offer the ability to receive your Shein orders and ship them to Kenya.
Platforms like SendWell Cargo Ltd also offer shipping of your Shein orders to Kenya.
Sales associates, like those on TikTok, can also help you with your Shein purchases and delivery to Kenya.
Delivery times: Delivery times may differ based on the delivery method you choose. Some services offer 7-day delivery.
Payment methods: You can payments for your Shein orders using a credit card, a debit card or M-Pesa.
Does Shein ship to Kenya
Yes, Shein ships to Kenya. You can order directly from the Shein website or app and have your items shipped to Kenya. You can also use third party delivery services such as SendWell Cargo Ltd to make the process easier.
International shipping via Shein:
Shein has a large international shipping network, including to Kenya.
Dropshipping:
You can buy directly from the Shein website or app and have your order delivered to Kenya.
Third-party shipping:
Companies like SendWell Cargo Ltd. also handle Shein shipping to Kenya, which may offer faster and more convenient options.
Shipping costs and times:
Shipping costs and times may vary depending on the shipping method and location in Kenya. SendWell Cargo Ltd offers affordable shipping.
Jumia:
Jumia offers a collection of SHEIN women’s clothing online in Kenya, with cash on delivery and at the best prices.
How long does Shein take to deliver to Kenya
Shipping times for Shein to Kenya vary, but generally take 7 to 17 days. Standard shipping usually takes 2 to 3 weeks, while some carriers like SendWell Cargo Ltd. offer faster options, potentially delivering to your doorstep in 3 to 7 days.
Standard Shipping: Standard shipping from SHEIN to Kenya can take 2 to 3 weeks.
Expedited Shipping Options: Several companies like SendWell Cargo Ltd offer quick shipping services potentially delivering to your doorstep in 3 to 7 days.
Factors That Affect Shipping Times: Exact shipping times can vary based on factors like the seller’s location, shipping method chosen, and any customs formalities.
What is the shipping cost for Shein to Kenya
Shein shipping costs to Kenya vary, but generally start at around Ksh600. Some sources suggest that shipping costs start at Ksh 100.
Additionally, Shein may offer free shipping on your first order if you sign up to receive coupon codes via email.
Several factors can impact the final shipping cost, including the shipping method, the size and weight of the order, and any promotions or discounts available.
It is also important to note that if you ship from Shein China, you may be charged customs duties, import taxes, and other fees by the Kenyan government.
How do I pay for Shein orders in Kenya
In Kenya, Shein orders can be paid for in a variety of ways. You can use a credit card or a debit card, PayPal or a virtual card such as the Mpesa Global Pay Visa card.
If you prefer not to use your own card, you can also have someone else purchase the items for you using their card or through Mpesa and have them delivered to a courier who will then ship them to Kenya.
1. Direct payment through Shein:
Credit/Debit Cards: Shein accepts most credit and debit cards.
PayPal: One can use a PayPal account or pay with a debit or credit card through PayPal’s secure platform.
Virtual Cards: Consider using a virtual card like the M-pesa Global Pay Visa Card for secure online transactions.
2. Payment Support:
Carriers:
If you need assistance with payment or shipping, you can use carriers like SendWell Cargo Ltd to assist you with your purchase and shipping.
M-Pesa Payment Support:
Some services, like SendWell Cargo Ltd, offer assistance with M-Pesa payments and placing orders on your behalf.
Shipping from other countries:
If you are shipping from China and need assistance with payment you can send your purchase links to carriers such as SendWell Cargo Ltd who can provide you with a quote.
3. Important considerations:
Shein does not accept direct payments via M-Pesa.
If you choose to use a shipping company such as SendWell Cargo Ltd, make sure it is reliable and has a proven track record.
When using a credit/debit card, be aware of possible transaction fees and exchange rates.
Can I pay for Shein with M-Pesa
You can pay for your Shein orders in Kenya with M-Pesa using the M-Pesa Global Pay virtual card. You can access this card through the M-Pesa app, so you can shop online at platforms like Shein that accept Visa cards.
Here’s how it works:
Activate M-Pesa Global Pay: You need to activate the M-Pesa Global Pay virtual card in the M-Pesa app.
Shop at Shein: View and add items to your Shein cart.
Choose a payment method: When checking out at Shein, select a payment method that accepts Visa cards.
Use the virtual card: Enter your M-Pesa Global Pay virtual card details (card number, expiration date, CVV code) when prompted.
Complete the order: Follow the instructions to confirm payment and complete the order.
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Does Shein accept Kenyan credit cards
Yes, Shein accepts Kenyan credit cards. They specifically accept Visa and Mastercard, which are widely used in Kenya.
One can also use other payment methods such as PayPal or a virtual card such as the M-PESA Global Pay Visa card.
Credit and Debit Cards:
Shein takes major credit and debit cards including Visa and Mastercard.
Pay:
If you prefer not to use a credit card, PayPal is a widely accepted alternative on Shein.
M-PESA Global Pay:
You can also use the M-PESA Global Pay Visa card, a virtual card for online payments.
Other Options:
Depending on your location, Shein may also offer other payment procedure such as Apple pay or Google pay or local bank transfers.
Check Availability:
During checkout, you can see the payment methods available in your region.
What is the best way to pay on Shein from Kenya
The best way to pay on Shein from Kenya is with a Visa or Mastercard prepaid debit card or PayPal, as these payment methods are widely taken and secure. You can also use the Mpesa Global Pay Visa card to pay with a virtual card.
Prepaid cards:
These cards can be purchased from local banks or stores and loaded with a specific amount making them a convenient and secure option for online shopping.
PayPal:
If you have a PayPal account, link it to your bank account or to your credit card then use it to pay on Shein.
Mpesa Global Pay Visa card:
This virtual card allows you to pay on Shein just like you would with a regular Visa card.
Credit/debit cards:
Although Shein accepts credit and debit cards, it is recommended to use prepaid cards or PayPal for added security.
Are there customs fees when ordering from Shein to Kenya
Yes, customs fees apply to orders placed from Shein in Kenya. These fees are generally depending on the declared value of the items and are paid by the recipient not Shein.
Import duties and taxes:
When importing goods into Kenya, including those from Shein, you may have have to pay custom duties and taxes.
Recipient’s responsibility:
These fees are usually paid by the recipient of the package in Kenya not the seller.
Variable fees:
The exact amount of custom fees may vary based on the type of goods their value and current Kenyan custom regulations.
Risk of unexpected fees:
It is important to be aware of these possible fees as they can notably increase the total cost of your purchase.
Pre order information:
It is recommended that you check Kenyan customs regulations or contact Kenyan customs directly for applicable duties and taxes before placing an order.
Using delivery services:
Some delivery companies such as SendWell Cargo Ltd and DHL give assistance with customs formalities and may include these costs in the delivery charges.
How can I avoid customs charges in Kenya when ordering from Shein
To minimize or avoid customs fees when ordering from Shein in Kenya, you can consider the following options: ship in bulk (with a freight forwarder) such as SendWell Cargo Ltd to avail of duty exemptions, stay below the duty exemption threshold (if applicable), or have a freight forwarder handle customs.
What is the Shein Kenya delivery process
Shipping from Shein to Kenya involves placing an order on the Shein website or app, selecting your preferred delivery method (standard or express), and then having it delivered via a courier such as SendWell Cargo Ltd.
Standard delivery typically takes 7 business days, while express delivery can be quicker, with a potential delivery time of 5 business days.
Which courier does Shein use in Kenya
Shein ships to Kenya primarily through third-party logistics providers such as SendWell Cargo Ltd, DHL, and FedEx.
These companies handle international shipping and customs clearance, ensuring packages are delivered to customers in Kenya. Shein also offers standard and express shipping.
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Can I track my Shein order in Kenya
Yes, you can track your Shein order in Kenya. Shein provides tracking information through its website and app, but you can also use third-party tracking websites.
To track your order log in to your Shein account, click My Orders and select the order you want to track. You’ll find a “Track” button with details about the progress and location of your package.
Shein will also send you a tracking number and email updates, which you can also use on third-party tracking websites.
Why is my Shein order delayed in Kenya
Shein orders to Kenya may experience delays due to a variety of factors including high demand during sales, customs clearance and potential issues with the shipping route.
It is also possible that your order may experience delays due to processing times, the shipping method you chose or even tracking issues.
How to return a Shein item from Kenya
To return a Shein item from Kenya, log in to your Shein account, click My Orders pick the item you wish to return, choose your return method and print the return label or use the QR code.
Then, package the item securely and drop it off at a designated location, such as a post office or Shein drop-off point, depending on your return method.
Does Shein offer free shipping to Kenya
Shein does not offer free shipping to Kenya. Standard shipping charges typically apply, which can run around 600 Kenyan Shillings (Ksh).
Some sellers give free shipping on orders over a certain amount, but this policy does not apply to Shein in Kenya.
Is there a Shein store in Kenya
Yes, Shein ships to Kenya. Kenyan shoppers can purchase items from the Shein website and have them delivered to Kenya.
While Shein does not have any physical stores in Kenya, the company ships its products from warehouses in China. You can also find some Shein products on Jumia Kenya.
Here’s how to order from Shein and have them delivered to Kenya:
Shop online: Visit the Shein website (shein.com) to browse and order items.
Shipping options: Shein ships to Kenya and you can use shipping agents like SendWell Cargo Ltd to facilitate shipping.
Delivery times: Delivery times may vary, but orders are typically delivered within 2-3 weeks.
Where can I buy Shein clothes in Kenya
You can buy Shein clothes in Kenya primarily through online marketplaces like Jumia Kenya and Ubuy Kenya, or by using a shipping service to order directly from the official Shein website and have it delivered to Kenya.
Unlike traditional retailers, Shein does not have permanent physical stores. The company occasionally opens pop-up stores or temporary showrooms in key locations around the world.
How do I get a Shein promo code in Kenya
To find Shein promo codes in Kenya, you can check out the Shein official website or app for promotions and sign up for the newsletter.
You can also find codes on Reddit or social media by searching for “SHEIN coupons” or “SHEIN promo codes.”
Can I use a Shein gift card in Kenya
No, you generally cannot use a Shein gift card in Kenya. Shein gift cards are usually limited to certain regions, and Kenya is generally not one of them.
Shein gift cards are mainly valid in countries like Saudi Arabia, United Arab Emirates, Oman Kuwait, Qatar and Bahrain.
Here’s why:
Regional Restrictions:
Shein gift cards are often region-specific. This means they are designed to be used only on the Shein website or app in the country or region where they were purchased or issued.
Support for Restricted Countries:
Shein gift cards are generally not usable internationally unless they are specifically issued for worldwide or international use, which is not common.
Check the Terms and Conditions:
To be completely sure, it is a good idea to check the specific terms and conditions of the Shein gift card you own or are considering purchasing.
You can usually find this information on the Shein website or by contacting customer service.
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Does Shein do cash on delivery in Kenya
No, Shein does not offer COD in Kenya. While Shein accepts a variety of payment methods, including credit cards, PayPal and prepaid debit cards, cash on delivery is not currently available for customers in Kenya.
However, according to SendWell Cargo Ltd, one can use Global Pay for online payments such as the Mpesa Global Pay Visa card.
Are Shein clothes good quality for Kenyans
The quality of Shein clothing for Kenyans, like for everyone else, is generally considered to be mixed.
While some items can be surprisingly affordable, others can be of poor quality, poorly made, and not very durable.
It is recommended that you read reviews carefully, check material descriptions, and consider placing a small initial order to gauge quality before making a larger purchase.
Is it safe to order from Shein in Kenya
Yes, it is generally safe to order from Shein in Kenya, but it is advisable to be aware of the potential risks.
Shein is a legitimate online retailer, but there are concerns about product quality, data privacy and the risk of encountering fake websites.
To minimize risks:
Be aware of data privacy:
Consider using prepaid cards or PayPal for payments instead of directly linking credit cards to avoid data breaches.
Check product reviews and descriptions:
Read customer reviews and carefully study product descriptions for details on sizing, materials and potential issues.
Beware of fake websites:
Make sure you are on the official Shein web site when placing your order.
Manage your expectations:
Remember that low prices often come with a loss of quality, so don’t expect luxury items.
Shipping to Kenya:
Choose reliable shipping services:
If you need help with shipping, consider using services like SendWell Cargo Ltd, which specialize in shipping Shein to Kenya.
Consider using a local address: SendWell Cargo Ltd offers a local address in the China where you can have your order delivered before it is shipped to Kenya.
How much does it cost to buy from Shein in Kenya
The cost of buying from Shein in Kenya varies but it is usually affordable due to Shein’s low prices. Shipping can be as low as Ksh.600.
You can also opt for a personal shopper service for a small fee such as Ksh.499 to plan the purchase and shipping.
Factors that affect the cost:
Product price:
Shein provides a wide range of goods at different price points, making it usually cheaper.
Shipping:
Shein offers standard and express shipping, with the latter being faster but more expensive.
Shipping:
Several shipping companies, such as SendWell Cargo Ltd, DHL offer shipping services to Kenya at different rates. Personal shopper service:
Some companies offer a paid personal shopper service, which can include purchasing and shipping.
Import duties and taxes:
You may have to pay import duties and taxes based on the value of your order and Kenyan regulations.
How to use Shein app in Kenya
To use the Shein app in Kenya, download the app, browse and select items, then choose a delivery method.
You can purchase with a credit card or M-Pesa, or use a courier to arrange purchase and delivery.
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Does Shein work on Kenyan phones
Yes, Shein is compatible with Kenyan phones. Users can use Shein via the website or the mobile App which is accessible on both Android and iOS devices. Users can also use the Shein website on their phones.
While Shein does not offer dropshipping worldwide, including Kenya, Kenyan users can obtain Shein products by using a parcel service or hiring a courier.
These services offer a shipping address in China, allowing users to purchase Shein items and have them delivered to Kenya.
How do I register on Shein from Kenya
To register on Shein from Kenya, open the Shein app or website and navigate to the “Me” or “Sign In/Register” section to create an account using your email, phone number, or social media accounts.
However, Shein does not typically ship directly to Kenya, so you will need to create an account with a shipping service like SendWell Cargo Ltd or Arab Africa Cargo to receive your items.
You’ll use the U.S. address provided by the shipping service as your delivery address when checking out on Shein, and they will handle the shipment to Kenya.
What currency does Shein use in Kenya
According to users on Seascape and Reddit, Shein generally uses the United States dollar (USD) for transactions on its international website and offers other currencies depending on the region.
In Kenya, the local currency is the KSH but purchases on Shein can also be made in USD. You can also pay with M-Pesa, Airtel Money, or PesaLink if you use a service that facilitates shopping.
Can I shop on Shein in Kenyan shillings
Yes, you can shop at Shein in Kenyan Shillings (Ksh). Although Shein primarily uses other currencies, you can pay for your Shein orders in Kenya using M-Pesa or your credit/debit card.
Your payment will then be converted to Kenyan Shillings at the current exchange rate. You can also use a personal shopper to convert the currency.
What sizes should I choose on Shein for Kenya
To determine the correct size when ordering from Shein for Kenya, always consult the size chart on the Shein website. Shein provides detailed measurements in centimeters and inches so you can compare them to your own.
Additionally, some products have a “Check My Size” feature which gives personalized recommendations based on your height, weight, and age.
Does Shein have plus size for Kenyan women
Yes, Shein offers plus size clothing for women, including in Kenya. Shein’s “Curve” collection offers a variety of plus size clothing and is available on the website and at retailers like SendWell Cargo Ltd, which ships to Kenya.
You’ll find items like plus size dresses, tops, and more.
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How to contact Shein from Kenya
Unlike most retailers, Shein does not offer phone or email support. They only offer support via live chat, online ticketing, and Facebook Messenger.
Contact our Nairobi office at +254 743 552 009 for instructions on how to place an order.
Can I cancel a Shein order from Kenya
Yes, you can cancel a Shein order from Kenya, but the ability to cancel depends on the order status.
If your order is in progress and has not yet been shipped, you can cancel it directly through the Shein app or website.
However, if your order has already shipped, cancellation is not possible, but you can return the items once you receive them.
Can I change my Shein delivery address in Kenya
Yes, you can change your Shein shipping address in Kenya, but the process depends on whether your order has already shipped. Otherwise, you can easily change the address in the order details.
If your package has already shipped, contact Shein customer service immediately to see if it can be redirected, as changes after shipping are not guaranteed.
Before your order ships:
Find your order: Go to “Me” and then “My Orders”.
Change your address: Find the “Edit” or “Change shipping address” button in your order details. Tap it and update the address, if available.
Save changes: Make sure to save your updated address.
After your order ships:
1. Contact Shein customer service:
If you don’t see an option to change your order or if your order has already shipped, contact Shein customer service as soon as possible.
You can find their contact details in the Shein app or on the website, often in the “Support” or “Help” section.
2. Provide order details:
Have your order number and new address ready to share with the support team.
3. Request a redirect:
Ask Shein to redirect your package to the new address. Keep in mind that redirecting after shipping is not always possible.
4. Consider the carrier:
If Shein is unable to redirect your package, they may provide you with the carrier’s contact information so you can try to redirect it yourself.
Are Shein clothes affordable in Kenya
Yes, Shein clothing is generally considered very affordable in Kenya. Shein is known for offering trendy clothing at low prices making it a popular choice for budget conscious shoppers.
The brand gives a wide range of items including clothing, accessories, and shoes at affordable prices.
Can I order Shein for someone else in Kenya
Yes, you can order Shein for someone else in Kenya. You can have your order delivered directly to their address in Kenya, or have it shipped to your address and then forwarded.
When ordering, make sure the shipping address and contact information for the other person are correct.
You may also want to consider any customs duties and import fees that may apply when shipping to Kenya.
Is Shein better than Jumia in Kenya
Whether Shein beats Jumia in Kenya depends on your priorities. Shein excels with a wide selection of trendy, affordable clothing, especially for fashion-conscious shoppers, but delivery times can be longer and returns and customer service can be problematic.
Jumia, on the other hand, offers a stronger local presence, faster delivery times, and a wider range of goods including electronics and home items but it doesn’t necessarily offer the same attention to fashion or low prices as Shein.
Can I buy Shein clothes in Nairobi
Yes, you can buy Shein clothing in Nairobi, both online and in-store. Shein ships internationally, including Kenya and online retailers in Kenya also sell Shein items.
There is also a Shein store in Nairobi.
What is the Shein return policy for Kenya
Shein’s return policy for Kenya is generally within 30 days of delivery for most items. You can apply for a return online and must ship the item back to receive a refund.
Some items, such as swimwear, bodysuits, lingerie, and jewelry, are non-returnable for hygiene or other reasons. Shein gladly accepts returns within 30 days of receipt or 45 days of purchase for most new items.
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How to get Shein discounts in Kenya
To increase your Shein discounts in Kenya, sign up for the newsletter look for promotions on social media and take advantage of the Shein points system.
Also check free shipping thresholds and consider using browser extensions to find discounts and coupons.
1. Newsletter Signup:
Shein often offers exclusive discounts and promotions to newsletter subscribers, based on shipping costs to Kenya. By signing up, you’ll be kept up to date with sales, special offers and discount codes.
2. Social Media Engagement:
Shein regularly runs promotions and contests on platforms like Instagram, TikTok, and Facebook. By following Shein official accounts, you will receive exclusive discounts and be the first to access offers.
3. Shein Points System:
Earn Shein points by reviewing products or making purchases.
The points can be compensatory for discounts on future orders.
4. Free Shipping Thresholds:
Shein often offers free shipping on orders over a certain amount.
Review the terms and conditions for free shipping on the Shein website or app.
5. Browser Extensions:
Install browser extensions drawn to automatically find and apply coupons when shopping on Shein.
Some extensions also offer cashback on your Shein purchases.
6. Special Offers and Events:
Look for Shein’s seasonal sales such as Black Friday and Cyber Monday which often give significant discounts.
Look for exclusive discounts on the mobile app, as Shein sometimes offers exclusive deals
7. Other tips:
Consider joining Shein’s VIP program for extra perks. Participate in free trials (if available) to potentially get free or discounted items.
Free returns on Shein can also save you money.
Is Shein legit in Kenya
Yes, Shein is generally considered a legitimate online retailer and it is safe to order from Kenya.
While Shein is a legitimate platform, there are a few things to consider when ordering, such as shipping costs and potential import fees in Kenya.
Does Shein have men’s fashion in Kenya
Yes, Shein offers men’s clothing in Kenya. The Shein web site and app offer a wide selection of men’s clothing, accessories and more.
You can find a variety of items, from casual to formal, and even accessories like jewelry and shoes. Shein also ships its products to Kenya, making them accessible to Kenyan shoppers.
What is the Shein delivery time to Nairobi
Standard shipping from Shein to Nairobi usually takes 30 to 40 days.
Some Kenyan shipping companies like SendWell Cargo Ltd offer faster delivery options, with potential delivery times of 7 days via air freight from China.
Does Shein deliver to rural Kenya
Yes, Shein ships to rural Kenya, but you may need to use a third-party delivery service like SendWell Cargo Ltd or a combination of services to ensure delivery to your specific address.
General Shipping from Shein to Kenya:
Shein ships internationally and offers several shipping options to Kenya.
You can shop on the Shein website and have your order delivered to Kenya.
Some users in Kenya have received Shein orders via standard or express shipping.
What is the minimum order for Shein in Kenya
There is no minimum order amount to place an order with Shein in Kenya. You can order one item and have it delivered to Kenya. Shein does not have a minimum purchase amount for orders.
Although Shein does not have a minimum order amount, some third-party services that process Shein orders in Kenya may charge fees or minimums.
For example, some services may charge a fee based on the total order amount when they place the order on your behalf.
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What happens if Shein order gets lost in Kenya
If a Shein order is lost in Kenya the first step is to contact the Shein customer service. They will investigate the issue and if the loss is confirmed will likely offer a refund or reshipment.
Shein also has a customer protection policy usually a refund within 45 days of payment to resolve these types of issues.
1. Check tracking information:
Check the tracking number on the Shein website or app. If your package has been delivered but you have not received it, contact customer service.
2. Contact Shein customer service:
Contact Shein customer service via the website or app. Explain the situation and provide your order number and relevant tracking information.
3. Investigation and resolution:
Shein will investigate the loss of your package. If the loss is confirmed, a refund or reshipment will likely be offered.
4. Customer protection period:
Shein generally has a customer protection period (for example, 45 days after payment) to resolve issues such as lost or damaged packages.
5. Consider other options:
If the issue cannot be resolved with Shein, you may need to contact your payment provider (such as your credit card company) to initiate a chargeback or dispute the transaction.
Do I need a postal address to order from Shein in Kenya
No, you do not need a Kenyan mailing address to order from Shein. While Shein does not ship directly to Kenya, you can purchase from Shein through a carrier that can provide you with a China shipping address to receive your order.
You can then use the carrier’s address on Shein and they will handle international shipping to Kenya. eg; SendWell Cargo Ltd.
Does Shein deliver to PO boxes in Kenya
Shein generally ships to physical addresses rather than PO Boxes in Kenya, although some customers have reported success with Flex Delivery addresses.
If in doubt, it’s best to enter your physical address at checkout. Shein ships to Kenya via a variety of international and local carriers and offers several delivery options.
Note:
Preferred Address:
Shein primarily ships to physical addresses, as this is the most common and reliable delivery method.
Flex Delivery Addresses:
While some users in other regions have reported success with Flex Delivery addresses which are basically temporary physical addresses this method is not guaranteed for Shein deliveries to Kenya.
Shipping Options:
Shein uses a variety of international and local carriers to ship to Kenya with varying delivery times and costs. SendWell Cargo Ltd offers affordable shipping options.
Delivery Issues:
If you use a PO Box, you may experience delivery issues as carriers may not be able to deliver to that specific address.
Best Practices:
To maximize your chances of delivery, it is recommended that you provide a physical address when ordering on Shein Kenya.
Can I track Shein delivery with Posta Kenya
Yes, you can track Shein deliveries via Kenya Post, but this depends on the delivery method Shein chooses and whether you use Kenya Post as your carrier.
If Shein uses Kenya Post for shipping, you will be provided with a tracking number that you can use on the Kenya Post website to track your package.
If Shein uses a different carrier, you will need to track your package on that carrier’s website.
Which Shein shipping method is best for Kenya
When shipping Shein items to Kenya, it is often recommended to use a combination of Shein’s standard or express shipping with a reliable shipping company like SendWell Cargo Ltd.
This approach provides a good balance between cost and delivery time, while simplifying the process.
Is express shipping from Shein worth it in Kenya
The value of Shein Express Delivery in Kenya depends on your priorities. While it offers faster delivery, it is more expensive. Standard Delivery is cheaper, but takes longer.
If you need your items quickly and are willing to pay extra, Express Delivery is a good option, SendWell Cargo Ltd offers Express delivery. However, if you are on a budget and can wait, Standard Delivery may be a better fit.
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How much is Shein tax in Kenya
In Kenya, Shein orders are subject to import duties and taxes, calculated based on the declared value of the goods and shipping costs.
The standard VAT rate is 16%, but some items, especially in categories such as Health & Beauty, Fashion, and Home, may be subject to higher rates, up to 25%.
It is recommended that you check with Kenyan Customs or the Shein website for specific information on the duties and taxes applicable to your order.
Can I prepay customs for Shein in Kenya
No, Shein does not allow prepayment of Kenyan customs duties at checkout. When shipping from Shein to Kenya, applicable customs duties and taxes are set on by the Kenyan government and are generally collected upon arrival of the package.
While Shein may offer free shipping on some orders, this does not relieve the customer of the responsibility to pay any customs or import fees that may be imposed by the Kenyan government.
How to report a missing item to Shein from Kenya
To report a missing item on a SHEIN order in Kenya, you must first check the order details and tracking information on the SHEIN website or app.
If your tracking shows that your order has been delivered but you have not yet received it please contact SHEIN customer service.
You can do this via the “Customer Service” or “Help” section on the website or app, or by submitting a ticket.
When contacting us, please include your order number and the details of the missing item, including relevant photos and documentation.
SHEIN generally requires missing item reports to be submitted within 45 days of the order date.
How to get faster Shein shipping to Kenya
For faster delivery from Shein to Kenya, choose the express delivery option (if available) at checkout and consider a carrier such as SendWell Cargo Ltd that specializes in Shein orders to Kenya.
These services often offer quick and more reliable delivery than Shein’s standard delivery.
What are the Shein delivery options in Kenya
Shein offers both standard and express delivery to Kenya. Standard delivery is cheaper and more reliable, while express delivery is faster but more expensive.
Shipping companies like SendWell Cargo Ltd and DHL also offer home delivery for Shein orders in Kenya, shipping from the Shein warehouse to your door.
Is there a Shein Kenya website
Yes, Shein operates in Kenya. While there is no dedicated “Shein Kenya” website, Shein ships internationally and can deliver to Kenya.
You can visit the Shein website or use the Shein app to have your orders delivered to Kenya.
Additionally, some Kenyan companies, like Jumia Kenya, sell Shein products and may offer home delivery options. You can also find products and information about Shein on platforms like Instagram and TikTok.
Can I join Shein affiliate program from Kenya
Yes, residents of Kenya can join the SHEIN Affiliate Program. While SHEIN does not explicitly list Kenya as an approved country, it is worth checking the application process to see if you meet the requirements.
You need an active online platform website with relevant content and an engaged audience.
How do I become a Shein influencer in Kenya
To become a Shein influencer in Kenya, you first need to build a strong online presence, especially on platforms like Instagram or TikTok.
Then, sign up for the Shein affiliate program through their website or through an affiliate link.
Once approved, you will get a distinctive affiliate link that you can give to your viewers and make commissions on sales produced through your link.
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